Public Transport Operations Assurance Manager

Department of Transport and Planning; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Department of Transport and Planning in Melbourne seeks a Manager PT Operational Assurance to lead service delivery for a safe, integrated public transport network. You will provide strategic operational advice, coordinate incident responses and monitor performance to drive improvements.

The role requires deep public transport operational knowledge, rostering experience, and strong stakeholder engagement abilities, with pre-employment checks and Australian work eligibility essential.

Qualifications

• Deep public transport operational knowledge and rostering/timetabling experience.
• Demonstrated stakeholder management experience across transport sector stakeholders.
• Pre-employment screening and reference checks will be required.
• Applicants must be Australian Citizen, Permanent Resident or hold a valid work permit or visa for the position.

Responsibilities

• Lead service delivery outcomes to support a safe, integrated public transport network.
• Provide strategic operational advice and coordinate responses to disruptions and service changes.
• Review operational and infrastructure plans and monitor operator performance for continuous improvement.

Skills

Public transport operations

Stakeholder management

Job description

Department of Transport and Planning in Melbourne seeks a Manager PT Operational Assurance to lead service delivery for a safe, integrated public transport network. You will provide strategic operational advice, coordinate incident responses and monitor performance to drive improvements.

The role requires deep public transport operational knowledge, rostering experience, and strong stakeholder engagement abilities, with pre-employment checks and Australian work eligibility essential.