Public Safety Solutions Engineer — Drive Safer Response

NEC Australia Pty Ltd.; Australia; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Bonus & wellness days

Parental leave: 14 weeks

Volunteer days: up to 4 per year

Health insurance discounts

Salary sacrificing options

EAP program

Job summary

NEC Corporation, operating as NEC Australia, is seeking an experienced Product Solutions Engineer to lead technical architecture and solutions across our Public Safety portfolio. You will work with Product Managers, Engineering and customers to influence roadmaps and deliver innovative, scalable solutions for emergency services across ANZ.

You will define standards, develop design guides and run demonstrations, while aligning with project milestones and customer requirements in a dynamic,

Qualifications

• 10+ years' experience across software, systems, infrastructure or solution engineering environments.
• Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles.
• Experience providing technical leadership and influencing technology strategy.
• Strong understanding of SaaS platforms and product-based business models.
• Demonstrated ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Experience with structured project environments and delivering to milestones.
• Strong troubleshooting and problem-solving skills across applications and infrastructure.
• Exposure to CAD, critical communications or emergency response systems.
• Knowledge of radio technologies (UHF/VHF, PTToC, P25).

Responsibilities

• Act as the technical SME for NEC's Public Safety solutions.
• Define and maintain product and solution architecture standards.
• Develop technical collateral, design guides and demo environments.
• Support product roadmaps and non-functional requirements.
• Engage with customers to gather technical requirements and shape future solutions.
• Support workshops, solution demonstrations, proposals and bid responses.

Skills

Solution Architecture

Software Architecture

Senior Software Engineering

Technical leadership

SaaS platforms

Stakeholder communication

APIs & SDKs

Messaging technologies

Automation scripting

Windows Server

Linux/Unix

SQL Server

VMware/Hyper-V

Public Safety knowledge

CAD exposure

IP Telephony / Contact Centre

Radio technologies

Job description

NEC Corporation, operating as NEC Australia, is seeking an experienced Product Solutions Engineer to lead technical architecture and solutions across our Public Safety portfolio. You will work with Product Managers, Engineering and customers to influence roadmaps and deliver innovative, scalable solutions for emergency services across ANZ.

You will define standards, develop design guides and run demonstrations, while aligning with project milestones and customer requirements in a dynamic,