Product Manager - Public Safety

NEC Australia Pty Ltd.

Australia

On-site

AUD 120,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Bonus & wellness days

Parental leave

Volunteer days

Health insurance discounts

Salary sacrifice options

Employee Assistance Program

Job summary

NEC Australia is seeking an experienced Product Manager to lead the evolution of our Public Safety Control Room portfolio, including ControlWorks CAD, Vision CAD, and related solutions across Australia and New Zealand.

You will own the Australian product strategy, roadmap, and lifecycle, balance customer needs with technical feasibility, and collaborate with global product and engineering teams to deliver market-leading software that supports emergency services and public safety agencies.

Qualifications

Proven Product Management experience within a technology or software environment.
Experience developing and managing product roadmaps and lifecycles.
Excellent stakeholder engagement and presentation skills.
Ability to translate customer feedback into product strategy.

Responsibilities

Define and execute product strategy aligned to business and portfolio objectives.
Develop and manage the ANZ product roadmap in collaboration with global product teams.
Balance customer requirements, market trends, and technical capabilities.
Create compelling product messaging and value propositions.
Translate strategy into clear product requirements and priorities.
Work closely with engineering and UX teams to deliver high-quality software solutions.
Prioritise enhancements based on customer value, opportunity, and risk.
Support successful product releases and lifecycle management.
Gather and analyse customer feedback, usage insights, and market trends.

Skills

Product management

Roadmap management

Stakeholder engagement

ROI evaluation

Analytical skills

Job description

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Company: NEC Corporation

Shape the Future of Public Safety Technology

At NEC Australia, we're helping emergency services and public safety organisations make faster, smarter, and more informed decisions through innovative technology solutions.

We're seeking an experienced Product Manager to lead the evolution of our Public Safety Control Room portfolio, including ControlWorks CAD, Vision CAD, ControlWorks Comms, and Public Safety Mobile Data solutions. This is an exciting opportunity to influence product strategy, drive innovation, and work with customers across Australia and New Zealand while collaborating with global product and engineering teams.

If you're passionate about building products that solve real-world challenges and deliver meaningful community impact, we'd love to hear from you.

What You'll Be Doing

As Product Manager, you'll own the Australian product strategy, roadmap, and lifecycle management of our Control Room solutions, ensuring they remain market-leading, commercially successful, and aligned to customer needs.

Key Responsibilities

Define and execute product strategy aligned to business and portfolio objectives
Develop and manage the ANZ product roadmap in collaboration with global product teams
Balance customer requirements, market trends, and technical capabilities
Create compelling product messaging and value propositions

Product Delivery & Execution

Translate strategy into clear product requirements and priorities
Work closely with engineering and UX teams to deliver high-quality software solutions
Prioritise enhancements based on customer value, opportunity, and risk
Support successful product releases and lifecycle management
Build strong relationships with customers across the Public Safety sector
Lead customer workshops, user groups, and product discussions
Gather and analyse customer feedback, usage insights, and market trends
Support sales activities, tenders, and solution positioning
Identify opportunities to enhance products and grow revenue
Explore emerging technologies, including AI-driven capabilities
Develop business cases and present recommendations to product governance forums
Drive user experience, accessibility, and usability improvements

Stakeholder Management

Collaborate across Product, Engineering, Sales, Customer Success, and Marketing teams
Communicate roadmap priorities, product performance, and strategic direction
Support go-to-market initiatives and customer-facing engagement

About you

You'll be a commercially minded Product Manager who combines customer insight, strategic thinking, and technical understanding to deliver outstanding outcomes.

What You'll Bring

Proven Product Management experience within a technology or software environment
Strong experience developing and managing product roadmaps and product lifecycles
Exceptional stakeholder engagement and presentation skills
Ability to influence technical and non-technical audiences at all levels
Strong commercial acumen with the ability to evaluate ROI and business value
Experience translating customer feedback and market intelligence into product strategy
Excellent research, analytical, and decision-making skills
Demonstrated ability to prioritise effectively and make informed product decisions

Highly Regarded

Experience within the Public Safety, Emergency Services, Control Room, Dispatch, Communications, or Critical Infrastructure sectors
Experience working with software products delivered across multiple regions or markets

Why NEC?

At NEC, we're solving tomorrow's technology challenges today. We partner with government and enterprise organisations to deliver innovative solutions across public safety, communications, digital transformation, AI, cybersecurity, and managed services.

What’s In It for You?