Public Place Officer

Waverley Council; Whitton; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Full-time 35h per week

Team culture

Fitness Passport

Office near Bondi Junction

Professional development

Wellness program

Employee Assistance Program

Job summary

Waverley Council is seeking a proactive Public Place Officer to help deliver our Strategic Asset Management Plan and enhance the liveability of our Local Government Area. The role focuses on monitoring service delivery, coordinating asset maintenance, and improving accountability across the LGA.

You will inspect public spaces daily, act as a key contact for councillor requests, manage restoration projects and liaise with internal and external stakeholders to delivery outcomes.

Qualifications

• Demonstrated ability in monitoring service level agreements.
• Strong communication skills with community, council, and authorities.
• Understanding of Roads Act, and public utility legislations and procedures.
• Knowledge of civil infrastructure, condition assessments and maintenance principles.
• Problem solving for risk, prioritising solutions, and scheduling works.
• Current Class C Driver’s Licence.

Responsibilities

• Monitor service delivery and improve performance across the LGA.
• Coordinate requests for asset maintenance and restoration.
• Monitor performance against service level schedules to ensure accountability.
• Conduct daily proactive inspections of public assets across the ward.
• Act as a point of contact for Councillor requests and operational matters.
• Audit, identify and prioritise risk-based actions in public spaces.
• Follow up on reactive CRM requests.
• Manage asset restoration projects to meet requirements.
• Liaise with stakeholders to align interests and deliver outcomes.

Skills

Monitoring SLAs

Communication

Roads Act knowledge

Infrastructure knowledge

Risk management

Driver's licence

Job description

Are you passionate about improving public spaces and ensuring our community enjoys a clean, safe, and well-maintained environment?

Waverley Council is seeking a proactive and community focused Public Place Officer to help deliver out Strategic Asset Management Plan and enhance the liveability of our Local Government Area(LGA)

• Permanent full-time position (35 hours per week)
• Positive team culture and professional development opportunities.
• Access to Fitness Passport – discounted gym memberships
• Bondi Junction office location, close to public transport.
• Opportunities for professional development and career progression
• Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
• Employee Assistance Program

In this role you will:

• Play a key role in monitoring service delivery, improving performance, and increasing accountability across the LGA
• Coordinate customer requests for asset maintenance and restoration
• Monitor operational team performance against service level schedules to ensure accountability
• Conduct daily proactive inspections of public assets across the ward
• Act as a key point of contact for Councillor service requests and operational matters
• Audit, identify, and prioritise risk-based actions in public spaces
• Follow up on reactive requests in the Customer Relationship Management (CRM) system
• Manage asset restoration projects to meet operational requirements
• Liaise with internal and external stakeholders to align interests and deliver outcome

About you

To be successful, you will have:

• Demonstrated ability in monitoring service level agreements.
• Sound level communication skills with the ability to effectively respond, engage, liaise with community and business representatives, Councilors and Government Authorities.
• Demonstrated working knowledge of the Roads Act, Council’s powers and duties as a Roads Authority and public utility legislations and procedures.
• Demonstrated understanding of civil infrastructure technical specifications, condition assessments, and maintenance management principles.
• Demonstrated problem solving skills for managing risk, prioritising solutions and programming works. A positive, professional and co-operative approach to working with others.
• Current Class C Driver’s Licence.

Please note that pre-employment checks are part of the recruitment process. Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date. Shortlisting and interviewing may commence prior to the closing date. Early applications are therefore encouraged.

How to apply?

To be considered for this role, you will need to complete the following:

• A cover letter outlining your motivation for the role
• Complete the online questionnaire demonstrating how you meet each of the essential criteria

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact William Wijaya, Public Place Coordinator, [e-mail]

About Waverley Council

At Waverley Council, our values of Respect, Integrity, Innovation, Collaboration and Care guide how we work together, deliver, lead and support our community.

We are committed to providing an accessible and inclusive recruitment process. If you require adjustments or support at any stage, please contact our People and Culture team at [e-mail].

Waverley Council is committed to providing equal employment opportunities to all candidates. We value diversity. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups.

We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure safety.

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We collect your first and last names, email address, mobile phone number,address, education and employment history, where available, topre-populate this account.

Note: Candidates using mobile devices are stronglyadvised to use a desktop computer to complete theapplication forms as they require extensiveamounts of typing.

Waverley Council acknowledges the Bidiagal, Birrabirragal
and Gadigal people, whotraditionally occupied the Sydney
Coast. We also would like to acknowledge AboriginalElders
both past and present.