Public Areas Attendant

Crystalbrook Collection Hotels; Queensland; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrook餐

AU$99 room rates and generous friends&

Enhanced parental leave

Internal mobility program

Online learning and career development

Job summary

Crystalbrook Bailey is seeking a dependable Public Areas Attendant for casual, 8+ hours per week. You will clean and maintain lobby and guest facilities, working independently and with the housekeeping team to keep spaces welcoming and safe.

Availability across all three shifts (5:00am–1:00pm, 10:00am–6:00pm, 3:00pm–11:00pm) is essential, with potential extra shifts based on needs. We value presentation, safety, and a proactive attitude.

Qualifications

• Experience in housekeeping or public area cleaning is preferred but not required.
• Strong attention to detail and presentation standards.
• Ability to manage tasks efficiently in a busy hotel environment.
• Clear communication and reliable work ethic.

Responsibilities

• Clean and maintain public areas to ensure a welcoming guest experience.
• Collaborate with housekeeping to ensure shared spaces are always clean and well presented.
• Identify potential hazards and report maintenance issues to support safety.

Skills

Attention to detail

Communication skills

Teamwork

Health and safety awareness

Job description

Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality.

Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected.

With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together.

The Opportunity:

The presentation of our hotel shapes every guest’s experience from the moment they arrive! As a Public Areas Attendant at Crystalbrook Bailey, you will help create that all-important first impression by ensuring our shared spaces are clean, welcoming and beautifully maintained throughout the day.

From the lobby and guest facilities to the spaces behind the scenes, you will take pride in the details that keep the hotel looking its best. Working both independently and alongside our housekeeping team, you will stay one step ahead of daily cleaning needs, identify potential hazards and report maintenance issues to support a safe and seamless guest experience.

This is a casual role offering 8+ hours per week, with opportunities for additional shifts based on operational needs. Availability across all three shifts—5:00am–1:00pm, 10:00am–6:00pm and 3:00pm–11:00pm—is essential.

The Talent:

We are seeking a dependable and motivated team member who takes pride in their work and understands the importance of cleanliness, presentation and safety in a hotel environment. Previous experience in housekeeping or public area cleaning is preferred, however a strong work ethic and willingness to learn are equally valued.

You bring a calm, organised approach to your work, with the ability to manage tasks efficiently while maintaining high standards. You are professional, reliable and enjoy being part of a culture that is collaborative, courageous and customer obsessed!

You will bring:

• Previous experience in housekeeping or public area cleaning (preferred but not essential)
• Strong attention to detail and pride in presentation standards
• The ability to work effectively both independently and as part of a team
• A proactive approach to workplace health and safety
• Clear communication skills and a dependable work ethic
• Availability to work across a 7-day roster

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.