Public Area Cleaner

Accor Apartments & Realty; Melbourne; On-site; AUD 30,000 - 47,000; Full time

Job summary

Accor Apartments & Realty is seeking a Public Area Cleaner to maintain spotless shared spaces and assist guests with questions. You will work independently or with the housekeeping team, focusing on presentation and safety across indoor and outdoor areas, including pool, gym and bathrooms.

The role requires attention to detail, reliability and the ability to communicate warmly with guests and staff. Weekend and holiday shifts may be required.

Qualifications

• Experience in a similar cleaning role is a plus
• Strong verbal communication with guests and team members
• Eye for detail and pride in completing tasks efficiently
• Ability to work in both indoor and outdoor environments, including stairs and uncovered areas
• Collaborate with colleagues from diverse backgrounds
• Availability for weekends and public holidays as required

Responsibilities

• Ensure the property looks its best inside and out
• Clean public areas (pool, gym, shared bathrooms) to high standards
• Support room attendants with cleaning and linen removal as needed
• Handle specialised cleaning equipment and chemicals safely
• Assist guests with inquiries and security matters, coordinating with other departments
• Alert maintenance and guest services to issues like damaged equipment or missing items

Skills

Warm communication

Attention to detail

Time management

Adaptability

Team collaboration

Reliability

Job description

Purpose

As a Public Area Cleaner, you are an important part of our Housekeeping crew, making sure our shared spaces are super clean and paying attention to all the small details. You will be comfortable working alone or with your team, and you will love chatting with guests, assisting them with any questions or needs they might have.

Primary Responsibilities

• Ensure the property always looks its best, inside and out
• Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standards
• Eagerly stepping in to support room attendants with room cleaning and linen removal as needed
• Expertly handle specialised equipment and chemicals with safety in mind
• Offering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasks
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

Skills and Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
• You enjoy collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays – as required