Night Public Area Cleaner

Accor Apartments & Realty; Tweed Shire Council; On-site; AUD 30,000 - 44,000; Full time

Job summary

Colonial Group is seeking a Night Public Area Cleaner to uphold pristine cleanliness across the property, including indoor and outdoor public spaces. You will work independently, carry the on-call phone, and assist guests with late-night questions or minor maintenance issues.

The role emphasizes safety with specialised equipment and chemicals, as well as collaboration with maintenance and guest services teams, while preserving privacy and confidentiality.

Qualifications

• Previous experience in a similar role is a plus.
• Warm and welcoming communication style.
• Eye for detail and efficient time management.
• Adaptability and physical fitness for indoor and outdoor environments.
• Independent worker who can take initiative.
• Reliable transportation and ability to work a rotating schedule including weekends and public holidays.

Responsibilities

• Keep property clean in indoor and outdoor public areas to high standards.
• Operate specialised cleaning equipment and chemicals safely.
• Assist in preparing guest rooms for the next day operation.
• Assist guests as needed while maintaining privacy and confidentiality.
• Report maintenance issues promptly and notify when items are missing.
• Work night shifts from 11pm to 7am.

Skills

Warm communication

Attention to detail

Time management

Independent worker

Adaptability

Reliability

Job description

Purpose

As a Night Public Area Cleaner, you are a vital part of our night owl team, committed to upholding impeccable cleanliness throughout the property. You will feel comfortable working independently, carrying the on-call phone, and being readily available - a welcoming presence for guests seeking assistance with late-night questions or minor maintenance issues.

Primary Responsibilities

• Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards
• Expertly handle specialised equipment and chemicals with safety in mind
• Happily assisting in preparing guest rooms ready for the next day's operation
• Offering guest assistance as needed, this may involve tasks such as key security, and responding to minor issues all whilst ensuring privacy and confidentiality
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items
• Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am

Skills and Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas.
• You will be an independent worker who can take initiative and excel without constant supervision
• Reliable transportation and availability to work a flexible rotating schedule including weekends and public holidays as required