Public Area Attendant

Accor; Cairns Regional; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Learn Your Way - Accor Academy

Build Your Network

Worldwide Opportunities

Job summary

Pullman Palm Cove Sea Temple Resort & Spa, part of the Accor portfolio, is seeking a Public Area Attendant to maintain spotless shared spaces for guest comfort. You’ll work independently and with the housekeeping team, engaging with guests and supporting a pristine resort environment.

The role involves cleaning indoor and outdoor areas, including pool and gym spaces, with a focus on safety and presentation. Weekend shifts may be required in a vibrant resort setting.

Qualifications

• Experience in a similar role (cleaner/room attendant/public areas) is a plus.
• Warm and welcoming communication style with guests and colleagues.
• Eye for detail and efficient time management.
• Adaptability to work in indoor and outdoor areas, including stairs.

Responsibilities

• Keep public areas clean and presentable, indoors and outdoors.
• Spruce up pool, gym and shared bathrooms to high cleanliness standards.
• Handle specialised cleaning equipment and chemicals safely.
• Assist guests with inquiries and coordinate with other departments.
• Report maintenance issues and missing items to the appropriate teams.

Skills

Attention to detail

Clear communication

Team collaboration

Time management

Guest interaction

Reliability

Job description

Are you ready to take your career to paradise? Join the team at Pullman Palm Cove Sea Temple Resort & Spa, a luxurious haven located on the pristine southern end of Palm Cove beach, just 25 minutes north of Cairns.

Our resort offers a range of elegant accommodations, from studios to spacious one to three-bedroom apartments. You'll have the chance to work in a stunning environment, catering to guests who enjoy sophisticated dining at our award-winning Temple of Tastes restaurant or unwind at the Lagoon Bar with refreshing cocktails and light snacks.

With versatile meeting rooms accommodating up to 80 guests, our resort is the perfect setting for leisure stays, dream weddings, and high-profile corporate events. When you're off the clock, immerse yourself in the natural wonders of the region, including the iconic Great Barrier Reef and the lush Daintree Rainforest.

Purpose

As a Public Area Attendant, you are a valuable member of our Housekeeping team, responsible for keeping our shared spaces exceptionally clean and focusing on the little things. You will feel at ease working both independently and alongside your team members and enjoy engaging with guests, helping them with any questions or requests they may have.

Primary Responsibilities

• Ensure the property always looks its best, inside and out
• Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standards
• Expertly handle specialised equipment and chemicals with safety in mind
• Offering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasks
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

Skills And Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
• You enjoy collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours.