Public Area Attendant

Accor; Sunshine Coast Regional; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Accor Academy Training

Job summary

Mantra Mooloolaba Beach, part of Accor, is seeking a Public Area Attendant to maintain pristine common spaces and assist guests with inquiries. You will work with the housekeeping team to ensure areas are spotless and welcoming.

Expect to clean indoor and outdoor spaces including the pool, gym and shared bathrooms, using proper safety procedures for chemicals and equipment. Weekend and public holiday shifts are required.

Qualifications

• Previous experience in a similar role is a plus.
• Warm, welcoming communication with guests and team.
• Good eye for detail and efficient, safe work.
• Ability to work in indoor/outdoor areas including stairs and exposed spaces.

Responsibilities

• Ensure the property always looks its best, inside and out.
• Spruce up indoor and outdoor public areas (pool, gym, shared bathrooms) to high standards.
• Handle specialised equipment and chemicals with safety in mind.
• Offer help to guests with inquiries and security matters, coordinating with departments.
• Be the eyes and ears for maintenance and guest services, reporting issues promptly.

Skills

Attention to detail

Time management

Team collaboration

Communication skills

Physical fitness

Reliability

Tools

Cleaning equipment

Job description

Mantra Mooloolaba Beach

has prime position on the busy Mooloolaba beachfront, less than 90 minutes north of Brisbane. Its roomy apartments and proximity to shops and cafes below, makes the Property a family favourite holiday destination. There is plenty to do in and around Mooloolaba and the Sunshine Coast on your days off; from surfing, abseiling and rock climbing, to exploring Australia Zoo, visiting the local markets, or simply relaxing on the beach.

Purpose

As a Public Area Attendant, you are a valuable member of our Housekeeping team, responsible for keeping our shared spaces exceptionally clean and focusing on the little things. You will feel at ease working both independently and alongside your team members and enjoy engaging with guests, helping them with any questions or requests they may have.

Primary Responsibilities

• Ensure the property always looks its best, inside and out
• Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standards
• Expertly handle specialised equipment and chemicals with safety in mind
• Offering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasks
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

Skills And Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
• You enjoy collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours.