Protective Security and Facilities Support Officer

Acendre; Sydney; On-site; AUD 79,000 - 86,000; Full time

Benefits offered by this job

15.4% superannuation

Flexible working arrangements

Christmas close-down leave

Wellbeing allowance $295

Employee Assistance Program (EAP)

Job summary

Acendre seeks a Protective Security and Facilities Officer to support day-to-day security, facilities and workplace operations for the Office of the Director of Public Prosecutions (Cth). This role spans multiple Australian cities and requires you to be responsive, organized and able to manage competing requests within established policies.

You will work with staff and external providers to ensure the workplace remains safe, functional, and fit for purpose, while upholding confidentiality and

Qualifications

• Experience in security, facilities, property, or workplace services.
• Ability to coordinate day-to-day facilities and security activities.
• Strong record-keeping and administrative skills.

Responsibilities

• Support day-to-day security, facilities and workplace operations.
• Coordinate activities and respond to security and facilities requests.
• Assess issues and elevate matters per policy and procedures.
• Maintain accurate records, registers and systems.
• Provide customer service to staff, contractors and stakeholders.

Skills

Security

Facilities management

Workplace services

Record keeping

Job description

Protective Security and Facilities Support Officer

• APS4
• Salary: $79,125 - $86,246 plus 15.4% employer super contribution
• Brisbane, QLD, Canberra, ACT, Melbourne, VIC, and Sydney, NSW

About the role

As a Protective Security and Facilities Officer, you will support the day-to-day security, facilities, and workplace operations of the Office of the Director of Public Prosecutions (Cth) (CDPP).

The role requires you to be responsive and organised, with the ability to manage competing requests, identify issues and take appropriate action within established policies and procedures.

You will work closely with staff across the CDPP and external service providers to ensure our workplace remains safe, secure, functional, and fit for purpose.

What will you bring?

You will bring experience in one or more of the following specialisations: security, facilities, property, workplace services, or a similar operational environment. An interest in and willingness to learn aspects of this role they are not already familiar with, will be required.

In this role you must have:

• the ability to coordinate day-to-day facilities and security activities;
• expertise to assess issues, resolve routine problems and elevate matters when required;
• confidence in maintaining accurate records, registers, and systems;
• a practical approach to customer service and responding to workplace requests;
• an understanding of workplace safety, security, and compliance requirements; and
• capacity to work independently while contributing effectively to a small team.

What we are looking for

We are looking for someone who is:

• professional, reliable, solutions‑focused, and who takes ownership of delivering effective security and facilities services;
• able to work across a range of operational priorities, respond calmly to issues and provide a professional service to staff, contractors, and other stakeholders; and
• able to demonstrate sound judgement, attention to detail and a willingness to identify improvements to security and facilities processes.

You will also understand the importance of confidentiality, security and following established procedures when dealing with sensitive workplace matters therefore previous experience in an APS department, facilities, property, or regulated environment will be highly regarded.

Why join us

No matter where you work with us, you’ll have access to:

• unique and challenging work;
• professional development opportunities;
• generous leave entitlements with additional paid time off during the Christmas close‑down period;
• clear and transparent salary progression, and scheduled salary increases;
• 15.4% superannuation;
• flexible working arrangements that promote work‑life balance;
• a $295 annual wellbeing allowance; and
• free and confidential 24/7 counselling through our Employee Assistance Program (EAP), available for staff and their family members.

*Please refer to the Candidate Information Pack for details.