Property Manager / Property Management Coordinator / BOUTIQUE AGENCY

Callaghan Property; Maitland; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Mon–Fri only (no weekend work)

Work-life balance

Mentoring & training

Supportive boutique team

Modern cloud systems

Job summary

Callaghan Property, a Maitland-based boutique agency, is seeking a Property Manager / Coordinator to join a small, supportive team. The role focuses on delivering exceptional service, managing relationships and coordinating maintenance within a flexible, Monday–Friday schedule.

You’ll work directly with a hands-on Principal with 20+ years in the field, handling leasing tasks, inspections and compliance while developing your skills in a collaborative environment.

Qualifications

• Residential property management experience is preferred.
• Current NSW registration or real estate licence is required before duties begin.
• Strong organisational and time-management abilities.

Responsibilities

• Build and maintain relationships with landlords, tenants and contractors.
• Coordinate maintenance requests and contractor scheduling.
• Handle tenant enquiries with exceptional service.
• Assist with leasing, tenancy applications and new managements.
• Maintain accurate records and daily workflows.

Skills

Customer service

Organisational skills

Communication

Relationship building

Education

NSW real estate licence

Tools

PropertyMe

Job description

Property Manager / Property Management Coordinator / BOUTIQUE AGENCY

Love Property Management, But Looking for Something Different?

Are you passionate about providing exceptional customer service? Do you enjoy building genuine relationships with clients? Are you looking for a workplace that offers genuine support, work-life balance and a little more flexibility?

Do you want your nights and weekends back? Would you love to work alongside a Principal who is genuinely passionate about Property Management?

If you're driven, organised and customer-service focused, we'd love to hear from you!

Whether you're an experienced Property Manager looking for a change of scenery, a Property Management Coordinator ready for greater responsibility, or an administration superstar considering a new career path, this could be the opportunity you've been looking for.

About Callaghan Property

Callaghan Property is an established, independently owned boutique agency based in East Maitland, specialising exclusively in residential property management throughout Maitland and the surrounding Hunter Valley.

With over 20 years of property management experience behind our leadership, we're passionate about delivering exceptional service, building lasting relationships and maintaining a positive, supportive working environment.

We understand that property management is a busy and demanding profession. That's why we've invested in modern cloud-based systems, streamlined processes and a collaborative approach to managing our portfolio.

We believe great property management starts with great people, strong systems and a supportive working environment.

We're now looking for someone who shares our values and wants to become a genuine part of our business.

What's on Offer?

• Monday to Friday only — absolutely no weekend work!
• Genuine work-life balance
• Flexibility and understanding when it comes to family commitments and personal appointments.
• Small, friendly and supportive boutique team.
• Work directly alongside a hands-on Principal with over 20 years of property management experience.
• Established, quality portfolio with manageable expectations.
• A collaborative approach to property management — you won't be left to manage everything on your own.
• Modern cloud-based systems and streamlined processes.
• Structured training, mentoring and ongoing support.
• Autonomy and trust to take ownership of your responsibilities.
• Opportunity to develop your skills and grow professionally.
• Competitive salary package negotiated based on experience.
• Long-term career opportunity within an established local business.

About the Role

This is a varied and rewarding full-time position where you'll play an important part in the day-to-day operations of our property management business.

We're flexible in how we structure the position and will tailor the responsibilities to suit the experience, strengths and capabilities of the successful applicant.

Depending on your experience, your responsibilities may include:

• Building and maintaining strong relationships with landlords, tenants and contractors.
• Coordinating maintenance requests, repairs and contractor appointments.
• Managing client enquiries and providing exceptional customer service.
• Conducting or coordinating routine property inspections.
• Preparing tenancy documentation, lease renewals and rent reviews.
• Coordinating property compliance and legislative requirements.
• Assisting with leasing, tenancy applications and new managements.
• Processing invoices and assisting with property management accounts.
• Maintaining accurate records and managing daily workflows.
• Proactively identifying and resolving issues to ensure the smooth operation of the portfolio.

For an experienced Property Manager, there is an opportunity to take on broader portfolio management responsibilities while enjoying the support of a collaborative team environment.

For a capable Coordinator or administrator, we offer the opportunity to develop your skills through guidance, training and mentoring.

About You

We're looking for someone who:

• Has excellent organisational and time-management skills.
• Demonstrates a strong work ethic and a genuine commitment to exceptional customer service.
• Communicates clearly, professionally and confidently.
• Has an exceptional telephone manner and enjoys building relationships.
• Is proactive, reliable and takes ownership of your work.
• Can prioritise competing tasks while maintaining excellent attention to detail.
• Has a positive, approachable attitude and enjoys working as part of a team.
• Is confident using technology and willing to learn new systems.
• Takes pride in doing a great job and genuinely cares about the people they work with.

Highly regarded:

• Previous residential property management experience.
• Knowledge of NSW residential tenancy legislation.
• Experience using PropertyMe or similar property management software.
• A current NSW Certificate of Registration or real estate licence.
• A current driver's licence.

Property management experience is preferred but not essential for applicants with strong transferable administration and customer service skills.

Appropriate NSW registration or licensing will be required before undertaking duties that legally require it.

Why Join Our Team?

At Callaghan Property, we believe that the right people make all the difference.

We're not a large franchise where you're just another number, and we're not a sales-focused agency where property management takes a back seat.

Property management is what we do, and we're passionate about doing it well.

We value common sense, communication, initiative and getting things done. We also believe in supporting one another, sharing responsibilities and creating an environment where people enjoy coming to work.

We understand that life doesn't stop when the working day begins. As a small, independently owned business, we value family, flexibility and a healthy work-life balance.

We believe in supporting our team, being understanding when personal or family commitments arise, and creating a workplace built on mutual trust and respect.

We're not looking for someone to simply fill a position. We're looking for someone who wants to become a valued, long-term member of our business.

If you're ready for a change, looking for a supportive workplace or excited about building a career in property management, we'd love to hear from you.