Property Management Team Lead | Hybrid/Remote Client Services

Ascend Recruit; Albion; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Occasional work-from-home flexibility

Job summary

Ascend Recruit is partnering with an established real estate agency to recruit a Property Management Team Leader who will support the General Manager and PM team. The role involves relief portfolio coverage, staff training, and day-to-day operations in a dynamic office setting.

You will oversee approximately 150–160 properties, resolve tenancy matters, and guide colleagues. Occasional work-from-home flexibility is available as needed, with a focus on team coordination and performance.

Qualifications

• Strong background in residential Property Management.
• Hands-on QCAT experience—essential for this position.
• Confident stepping into different portfolios and managing tenancy matters.
• Strong organisational and time management skills.
• Clear communication and a practical approach to problem-solving.

Responsibilities

• Cover Property Managers during annual leave and sick leave.
• Manage relief portfolios of approximately 150–160 properties.
• Troubleshoot tenancy matters and provide guidance to the PM team.
• Support staff training and onboarding.
• Assist the General Manager with KPI reporting and compliance management.
• Help with team coordination and general office operations.
• Assist the leasing team when required.

Skills

Residential Property Management

QCAT experience

Team leadership

Organisational skills

Communication

Job description

Ascend Recruit is partnering with an established real estate agency to recruit a Property Management Team Leader who will support the General Manager and PM team. The role involves relief portfolio coverage, staff training, and day-to-day operations in a dynamic office setting.

You will oversee approximately 150–160 properties, resolve tenancy matters, and guide colleagues. Occasional work-from-home flexibility is available as needed, with a focus on team coordination and performance.