PROPERTY MANAGEMENT SUPERVISOR

ESE Consulting; Greater Bendigo; Presencial; AUD 90.000 - 100.000; Jornada completa

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Car

Descripción de la vacante

Ese Consulting is seeking a Property Management Supervisor to lead a busy department, support a dedicated team and drive growth within a well-established real estate business. This role combines hands-on property management with leadership, client relationship management and business development.

You will oversee day-to-day operations, maintain landlord and tenant relationships, ensure compliance with Victorian tenancy legislation and identify opportunities to grow the rent roll.

Formación

• Experience in residential property management, preferably in a supervisory role.
• Proven ability to lead and develop a team.
• Strong client relationship and portfolio growth mindset.
• Solid understanding of trust accounting and compliance requirements.

Responsabilidades

• Lead and support the Property Management team to balance workloads and duties.
• Oversee day-to-day management of the portfolio and rent roll.
• Maintain strong relationships with landlords and tenants and deliver high service levels.
• Oversee leasing activities, tenant selection, appraisals and inspections.
• Monitor arrears and implement processes to minimise late payments.
• Coordinate property maintenance, contracts and related costs.
• Ensure accurate documentation and trust accounting compliance.
• Guide on tenancy issues including VCAT as needed.
• Monitor performance, revenue and costs for the department.
• Identify growth opportunities and expand the portfolio.
• Drive system and process improvements and report to Director.

Conocimientos

Residential property management

Team leadership

Client relationship management

Trust accounting

Legislation compliance

Vendor management

Budgeting

Educación

Victorian real estate registration/licence

Herramientas

Property management software

Descripción del empleo

Full-Time Opportunity | Leadership Role | Property Management

Are you an experienced Property Management professional ready to take the next step in your career? We are seeking a motivated and capable Property Management Supervisor to lead a busy property management department, support a dedicated team and drive the ongoing growth and success of an established real estate business.

This is an exciting opportunity for someone who enjoys combining hands-on property management with team leadership, client relationship management and business development.

About the Role

Reporting directly to the Director, you will oversee the day-to-day operations of the Property Management Department, ensure the effective management of the property portfolio while delivering exceptional service to landlords and tenants.

You will provide leadership and guidance to the property management team, maintain strong client relationships, ensure compliance with relevant legislation and identify opportunities to grow and strengthen the rent roll.

This is a varied role offering autonomy, responsibility and the opportunity to make a genuine contribution to the business.

Key Responsibilities

• Lead, supervise and support the Property Management team, ensuring workloads and responsibilities are effectively managed.
• Oversee the day-to-day management of the property portfolio and rent roll.
• Maintain strong relationships with landlords and tenants, ensuring a high standard of customer service.
• Oversee leasing activities, tenant selection, rental appraisals and property inspections.
• Monitor rental arrears and implement effective processes to minimise outstanding payments.
• Coordinate property maintenance, repairs, contractors and associated expenditure.
• Ensure accurate documentation, record keeping and trust accounting compliance.
• Manage tenancy disputes and provide guidance on complex property management matters, including VCAT proceedings.
• Monitor departmental performance, revenue and operating costs.
• Identify and pursue opportunities to grow the property management portfolio and secure new business.
• Drive continuous improvement across systems, processes and service delivery.
• Provide regular reporting to the Director on portfolio performance, team activities and business development.

About You

• You are an organised, commercially minded property management professional who enjoys taking ownership, building relationships and supporting others to achieve their best.
• Demonstrated experience in residential property management, ideally within a senior or supervisory capacity.
• Experience managing a property portfolio and a sound understanding of the full property management lifecycle.
• Previous experience leading, mentoring or supporting a team.
• Strong knowledge of Victorian residential tenancy legislation and compliance requirements.
• Experience with property management software and trust accounting systems.
• Excellent communication, negotiation and relationship management skills.
• Strong organisational skills with the ability to manage competing priorities.
• Commercial awareness and an interest in business development and portfolio growth.
• A proactive approach to problem-solving and continuous improvement.
• Relevant Victorian real estate registration or licence, as applicable.
• Current driver’s licence.

What’s on Offer?

• An opportunity to step into a leadership position within an established real estate business.
• A varied role combining leadership, operations and hands-on property management.
• Autonomy and the opportunity to make a meaningful contribution.
• A supportive working environment with direct access to senior management.
• Opportunity to influence business growth and develop the property management function.
• Competitive remuneration commensurate with experience. $90K - $100K pa plus Car

Please note: Only Australian residents with unrestricted working rights will be considered for this role. Applicants must have the legal right to work in Australia on a permanent basis. Unfortunately, candidates requiring visa sponsorship or holding temporary work visas are not eligible for consideration.

Note: This is a fully office-based role. Remote or hybrid working arrangements are not available for this position.