Property Management Administrator

McGrath Estate Agents; Gosford; On-site; AUD 55,000 - 75,000; Full time

Job summary

McGrath Estate Agents is seeking a highly organised front desk support professional to join our high-performing office in NSW. This full-time role focuses on client care, office coordination, and daily administrative tasks to keep the property management team thriving.

You will greet clients, manage records, respond to enquiries quickly, and support CRM systems while maintaining attention to detail and excellent communication with colleagues and clients alike.

Qualifications

• Proven experience in a similar agent services or real estate administration role.
• Excellent organisational and time management skills with attention to detail.
• Strong communication and interpersonal skills to build positive relationships with clients.
• Proficiency with office software and CRM tools.
• Collaborative team player who is eager to contribute to the success of our team.

Responsibilities

• Meet and greet clients to our office.
• Office coordination and management.
• Providing customer service and general support to clients and the property management team, responding to queries and resolving issues in a timely manner.
• Champion of systems and platforms, maintaining detailed records and databases to track key client information and activities.
• Assisting the property management team with administrative tasks, general services and helpdesk enquiries.

Skills

Agent services or real estate admin

Organisational skills

Time management

Communication & interpersonal

CRM tools

Tools

CRM tools

Office software

Job description

McGrath Estate Agents is a first class estate agency providing a dynamic and progressive working environment. We strive to provide 6-star service to our clients and our reputation is built on integrity, communication, customer care and results.

This is a pivotal full-time front desk support role in an energeticenvironment assisting with the day to day activities of a high performing real estate office while also providing exceptional levels of client care.

We are looking for a highly organized, mature minded individual who has a high attention to detail and prides themselves on their dedication and commitment. The successful candidate will need to be highly organised, an excellent communicator and have an ability to multi task at the highest level. You must have a passion for providing exceptional support for clients and the people you work with.

Extensive training and support will be provided within a fast paced and continually evolving team environment.

Job tasks and responsibilities

Your key role will consist of the following day to day activities and responsibilities

• Meet and greet clients to our office
• Office coordination and management
• Providing customer service and general support to clients and the property management team, responding to queries and resolving issues in a timely manner
• Champion of systems and platforms, maintaining detailed records and databases to track key client information and activities
• Assisting the property management team with with administrative tasks, general services and helpdesk enquiries.

Skills and experience

You will possess;

• Proven experience in a similar agent services or real estate administration role
• Excellent organisational and time management skills with attention to detail
• Strong communication and interpersonal skills to build positive relationships with clients
• Proficiency with office software and customer relationship management (CRM) tools
• Collaborative team player who is eager to contribute to the success of our team

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