Property Adminstrative Coordinator

Local Residential Pty Ltd; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Career growth and learning

Additional days off

Team lunches and social events

Parental leave support

Diversity and inclusion initiatives

Job summary

Local Residential Pty Ltd is seeking a Property Management Coordinator to join our Southport team on a 6‑month fixed‑term contract. You will support tenancy administration, compliance and trust accounting records to ensure residents have a smooth experience.

The role covers set‑up of new residents, maintenance coordination, building access, and coordination with the FM team. Strong organisation, communication and knowledge of Queensland tenancy rules are essential.

Qualifications

• Experience in property management administration or similar high‑volume admin role.
• Knowledge of Queensland tenancy legislation and RTA forms is a plus.
• Relevant property management or administration qualifications are a plus.

Responsibilities

• tenancy administration: book move‑in, welcome calls and coordinate resident needs.
• Access and building systems: manage resident credentials in Salto and keep records aligned.
• Maintenance and entry coordination: triage requests and coordinate with contractors.
• Compliance: coordinate smoke alarm servicing and prepare forms/notices for timeframes.
• Arrears and tenancy management: monitor arrears and issue breach notices as needed.
• Accounting and finance: daily receipting and bank reconciliations with trust accounting.
• Reception and team support: first point of contact and cover during peak periods.

Skills

Organised

Tenancy administration

Queensland tenancy rules

Numbers & reconciliations

Tech savvy

Communication

Team player

Education

Property management qualification

Tools

Salto access control

Property Tree

Microsoft Office

Job description

Local is a Melbourne-born BTR business focused on creating and managing communities built entirely for renters. We believe in using our homes to create stronger communities, making renting more secure, sustainable and connected for Australians. Now one of Australia’s largest BTR platforms, Local has a completed portfolio valued at over $2.46B, with 3,246 apartments across six neighbourhoods along the eastern seaboard. It’s also important to us to provide homes for people who, through no fault of their own, don’t have suitable places to live. That’s why at least 10% of each of our projects is committed to supplying homes for social, affordable and specialist disability accommodation. Our people are our greatest assets. We have a team made up of diverse skills and perspectives united by a shared goal: creating communities that people truly love being part of. If that sounds like something you’d like to be part of, read on!

A little about the opportunity: We’re on the hunt for a Property Management Coordinator to join our team at Local: Southport on a 6-monthfixed-term contract. Reporting to the Operations Manager and working closely with our Property Managers, you’ll keep the day-to-day running smoothly, from welcoming new residents and coordinating maintenance to keeping tenancy, compliance and trust accounting records accurate. It’s a varied, hands‑on role where your organisation and attention to detail directly shape the experience of the residents who call Local home. If you love keeping things on track and enjoy working with people, we’d love to hear from you.

What you’ll bring

You’re highly organised: You can juggle competing deadlines and a high volume of tasks without letting accuracy or service standards slip.

You know your way around tenancy admin: You have experience in property management administration, residential tenancy operations or a similar high‑volume admin role. Relevant experience could come from anywhere, whether that’s real estate, strata, hospitality, retail or customer service.

You’re across Queensland tenancy rules (or keen to learn): You have a working knowledge of Queensland residential tenancy legislation and RTA forms, or the ability to pick them up quickly.

You’re confident with numbers: You’re comfortable with receipting, bank reconciliations and arrears follow‑up, and you take pride in keeping financial records accurate.

You’re tech savvy: You’re proficient in Property Tree and Microsoft Office. Experience with Salto access control is a bonus.

You’re a great communicator: You’re clear, friendly and professional with everyone you deal with, from residents and contractors to our leasing, FM and operations teams.

You’re a team player: You work collaboratively, share ideas to improve how we do things and help build an inclusive team culture.

Qualifications: Relevant property management or administration qualifications are a plus, but they’re not essential.

What you’ll be doing:

Tenancy administration

Book move‑in appointments, make welcome calls and coordinate everything new residents need.

Lodge rental bonds with the RTA on time and process shared tenancy changes.

Coordinate utility connections and prepare keys and access packs for collection.

Access and building systems

Create, update and deactivate resident credentials in Salto.

Keep access records aligned with current tenancy information.

Maintenance and entry coordination

Log and triage maintenance requests and coordinate with contractors and our FM team.

Prepare and issue entry notices, including bulk notices for scheduled works.

Schedule routine inspections and help with entry condition reports and exit inspections.

Compliance

Coordinate smoke alarm servicing and keep compliance records up to date.

Help the team meet RTRA Act requirements by preparing accurate forms and notices and tracking key timeframes.

Complete regular property walks and report any issues.

Arrears and tenancy management

Monitor arrears daily, complete first‑stage follow‑up and elevate when needed.

Prepare breach notices and notices to leave for Property Manager review.

Assist with QCAT applications and provide rental references.

Accounting and finance

Complete daily receipting and bank reconciliations.

Work with our trust accounting team to resolve unallocated funds and support end‑of‑month processing.

Prepare and lodge approved bond refunds.

Reception and team support

Be a friendly first point of contact for walk‑ins, calls and enquiries.

Support other portfolios during leave and peak periods.

Why join Local Residential? For us, this is more than just a job; it’s something we genuinely care about. What we’re building takes curiosity, energy and a willingness to challenge the norm. We’ve created a culture where people are encouraged to speak up, think differently and keep pushing for better because “that’ll do” isn’t really our thing. We’re not all work and no play, though. We love rewarding our people for the work that they do, and we’re big believers in having FUN.

Here’s a little about our perks:

• We’re big on growth, from courses and conferences to leadership development; we’ll support you to learn, develop and thrive.
• We also know the importance of switching off, with 7 additional days off throughout the year to switch off and focus on themselves, their loved ones and their wellbeing and additional time to give back through community impact days.
• From day one merch to “sips and chips,” team lunches and regular social events, we make sure there’s plenty of fun along the way.
• We support our people inside and outside of work too - from referral bonuses and fitness challenges topaid parental leave for our Little Locals
• We’re committed to a workplace that values diversity, equity, and inclusion. Different perspectives make us stronger, more creative, and help us keep challenging the way renting and living are done If you’ve got the skills, curiosity and drive to learn, even if you don’t tick every box, we still encourage you to get in touch.