Project Support Officer, Program Delivery, Infrastructure & Assets

NSW Department of Communities and Justice; Parramatta; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible work environment

Training and development opportunities

Health & Wellbeing Programs

Job summary

NSW Department of Communities and Justice (DCJ) in Parramatta is seeking a Project Support Officer to help deliver infrastructure asset and workplace projects. You will provide coordination, administration and governance support across a diverse portfolio, working with project managers and stakeholders to enable effective delivery.

The role offers exposure to project governance, reporting and continuous improvement, with opportunities to collaborate across the Program Delivery team and external

Qualifications

• Experience providing project and administrative support within a project, program or infrastructure and asset delivery environment.
• Strong organisational skills and ability to manage competing priorities and deadlines.
• Well-developed communication and stakeholder engagement skills.
• Experience supporting governance and reporting activities, including meeting coordination and document management.
• Understanding of delivery project controls, governance and assurance.

Responsibilities

• Provide project coordination and administrative support to Project Managers and the Program Delivery team.
• Coordinate and maintain project records, filing systems and document controls to ensure compliance with record-keeping requirements.
• Draft reports, briefing notes, presentations and other project materials.
• Support project financial administration, including purchase orders, invoices and budget tracking.
• Coordinate governance activities, including meeting management, reporting schedules, governance forums, record minutes, action tracking and reporting requirements.
• Liaise with stakeholders, consultants, contractors and service providers to coordinate information and procurement activities.
• Administer and maintain project schedules, risk registers, issues logs and action trackers.
• Support project scheduling, milestone tracking, project controls and performance reporting activities.
• Coordinate procurement and contract administration activities in accordance with departmental requirements.
• Respond to project enquiries and coordinate requests for information.
• Contribute to project governance, reporting and continuous improvement across the portfolio.

Skills

Project coordination

Administrative support

Stakeholder engagement

Documentation

Microsoft Office

Job description

Location: Parramatta (Head Office)
Employment type: 2x Ongoing Full Time
Salary: Clerk Grade 5/6 ($$102,936 – 113,579 pa), plus employer’s contribution to superannuation and annual leave loading

Your role

As a Project Support Officer, you will play an important role in supporting the delivery of infrastructure asset and workplace projects that enable our people and services to operate effectively. Working within the Program Delivery team, you will provide project coordination, administration and governance support across a diverse portfolio of initiatives. This role offers the opportunity to work closely with project managers, stakeholders and service providers, while developing valuable experience in project delivery within a dynamic and collaborative environment.

What You’ll Do

• Provide project coordination and administrative support to Project Managers and the broader Program Delivery team.
• Coordinate and maintain project records, filing systems and document controls to ensure compliance with organisational record-keeping requirements.
• Draft reports, briefing notes, presentations and other project materials.
• Support project financial administration, including purchase orders, invoices and budget tracking.
• Coordinate governance activities, including meeting management, reporting schedules, governance forums, record minutes, action tracking and reporting requirements.
• Liaise with stakeholders, consultants, contractors and service providers to coordinate information, procurement activities and support project delivery outcomes.
• Administer and maintain project schedules, risk registers, issues logs and action trackers.
• Support project scheduling, milestone tracking, project controls and performance reporting activities.
• Coordinate procurement and contract administration activities in accordance with departmental requirements.
• Respond to project enquiries and coordinate requests for information.
• Contribute to project governance, reporting and continuous improvement activities across the portfolio.

What We’re Looking For

• Experience providing project and administrative support within a project, program or infrastructure and asset delivery environment.
• Strong organisational skills, with the ability to manage competing priorities, maintain accurate records and meet deadlines.
• Well-developed communication and stakeholder engagement skills, with the ability to prepare documentation and coordinate information across diverse groups.
• Experience supporting project governance and reporting activities, including meeting coordination, action tracking and document management.
• Understanding of delivery project controls, governance and assurance.
• Proficiency in Microsoft Office and corporate systems, with the ability to quickly learn new tools and processes.

Desirable: Experience supporting infrastructure, workplace or capital works projects.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close Thursday, 19th November 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for Infrastructure and Assets, please contact A/Senior Program Manager, Ashley Finegan on 0448 631 927 or via [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [e-mail]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.