Project Support Officer

Department of Planning, Housing and Infrastructure NSW; Newcastle City Council; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible working

Travel opportunities

Job summary

Department of Planning, Housing and Infrastructure NSW is seeking a Project Support Officer in Newcastle, NSW. This temporary full-time role supports a busy project team across planning, research, reporting, implementation and administration.

You will coordinate meetings, manage papers, and maintain project plans and updates, with opportunities to travel a few times per year and work flexibly from the Newcastle office.

Qualifications

• Practical project and operational support experience to monitor plans and actions.
• Strong organisation with attention to detail for records and briefs.
• Experience undertaking basic research and providing concise updates.
• Ability to manage competing priorities and meet time, cost and quality expectations.
• Clear communication to keep stakeholders informed and to raise risks early.
• Ability to coordinate meetings, prepare agendas and papers, and support teams.
• Willingness to travel a few times per year, including up to four days away.

Responsibilities

• Be the go-to support for a busy project team across planning, reporting and administration.
• Coordinate meetings and papers, track progress and implementation issues.
• Maintain project plans, records and updates, ensuring alignment with frameworks.
• Communicate progress to stakeholders and build cross-team relationships.
• Support travel and on-site delivery of project activities as required.

Skills

Project support

Organization

Research & analysis

Prioritisation

Communication

Meeting coordination

Travel readiness

Job description

Department of Planning, Housing and Infrastructure NSW – Newcastle NSW

Shape project outcomes that support thriving NSW communities!

• Temporary full-time opportunityup to June 2028 (35 hours/5 days per week)
• NSW office located in Newcastle with flexible working supported
• Salary relative to experience, and ranges from $102,936.14 to $113,579.13 plus super

Join our team and shape your world in a workplace that empowers you to do your best work and build a meaningful career. In this role, you will contribute to shaping lives and communities across NSW, while shaping your own career. You will enjoy flexible work options, varied and impactful projects, and a vibrant, diverse team culture built on collaboration, inclusion and support. We are creating a workplace where everyone belongs and where you can balance work, life and wellbeing.

The role

As a Project Support Officer, you will be the go-to support for a busy project team, helping keep important work moving across planning, research, reporting, implementation and administration. This role suits someone who thrives on variety, can find things out, solve problems as they arise and keep project plans, records, briefs and updates on track.

Working closely with the project team, you will coordinate meetings and papers, communicate progress and implementation issues, and build productive relationships across teams. It is a varied role for someone who is organised, responsive and comfortable shifting between research, coordination and practical support to help projects deliver agreed outcomes for NSW communities.

This role will take you places – with opportunities to travel a few times each year, spend up to four days away from home, and contribute directly to projects that support local communities. This role is great launching pad for someone looking to build practical project experience and grow your career in project management.

For more information about this position, read the full Role Description: Project Support Officer

What you will bring to the role

• Practical project and operational support experience, with the ability to monitor plans, milestones, risks, deliverables and actions so work stays on track.
• Strong organisation and attention to detail when maintaining project records, updating documentation and policy information, and supporting compliance with project frameworks and methodologies.
• Experience undertaking basic research and analysis, gathering relevant information and preparing clear, concise briefs or updates to support planning and decision-making.
• A steady and responsive approach to managing competing priorities, helping projects meet agreed time, cost and quality expectations in a busy environment.
• Clear communication skills to keep stakeholders informed, provide updates, resolve issues where appropriate and raise implementation risks early.
• Confidence coordinating meetings, preparing agendas, minutes and papers, and assisting project teams with day-to-day tasks and implementation activities.
• Willingness and ability to travel a few times per year, including spending up to four days away from home to support project delivery and on-the-ground implementation activities.

About Us

At the Department of Planning, Housing and Infrastructure(DPHI), you could shape your world while helping us shape the future of NSW. Together, we create vibrant communities, places and precincts, and manage land, assets and property.

(We are a high-performing organisation that proudly reflects the communities we serve. Our diversity strengthens our cultural capability and enables us to make a meaningful difference in the lives of people across NSW. As an inclusive and accessible workplace, we value your contribution, lived experience and cultural knowledge, and we want you to feel supported, connected and empowered to succeed. With flexible work arrangements, job share options, workplace adjustments and various employee affinity groups, we are here to help you thrive every day.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via ***************@dpie.nsw.gov.au or (02) 63637*** - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.This role is subject to standard pre-employment checks, including a criminal record check.

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