Project Officer

Charter Diligence; Canberra; Hybrid; AUD 70,000 - 86,000; Full time

Job summary

Charter Diligence is recruiting a Project Support Officer (APS5 Equivalent) to join a high-profile Australian Federal Government digital transformation program. The role is based in Canberra with hybrid working arrangements and a start date of ASAP, ending 30 June 2027.

You will support project governance, reporting, and coordination across multiple workstreams and stakeholders. The position requires baseline security clearance, Australian citizenship, and full working rights.

Qualifications

• Experience providing project support or coordination within a fast-paced delivery environment.
• Experience supporting ICT, technology, digital or transformation projects.
• Strong organisational skills and ability to manage multiple competing priorities.
• Practical experience maintaining project schedules, RAID registers, action logs and governance records.
• Strong written and verbal communication skills.
• Experience producing project reports, briefs, minutes, presentations and governance papers.
• Baseline security clearance must be active prior to commencement.
• Australian citizenship is required due to Commonwealth security clearance requirements.
• Sponsorship is not available for this opportunity.

Responsibilities

• Coordinate project schedules, milestones, meetings and actions.
• Maintain RAID registers, decision logs and governance records.
• Track deliverables and follow up actions across workstreams.
• Prepare status reports, executive briefs and governance papers.
• Coordinate governance forums and workshops, including agendas, papers, minutes and action tracking.
• Maintain project artefacts, document repositories, templates and version control.
• Support planning, scheduling and project controls.
• Engage with internal teams, external stakeholders and vendors.
• Maintain Teams channels, SharePoint sites and shared drives.
• Assist with procurement onboarding and project resource coordination.
• Assist with assurance, audit and governance requirements.
• Maintain secure and accurate records consistent with Commonwealth policies.
• Support Agile ceremonies and delivery tracking where applicable.
• Monitor dependencies, milestones and potential delivery constraints.
• Escalate risks, issues or overdue actions.
• Contribute to continuous improvements in project administration and governance processes.
• Work across multidisciplinary teams during peak delivery.

Skills

Project coordination

Governance

Stakeholder engagement

Documentation

Communication

Microsoft Teams experience

SharePoint proficiency

Time management

Tools

Microsoft Teams

SharePoint

Word

Excel

PowerPoint

Job description

Our Client

Our client is a significant Australian Federal Government agency with a national operating footprint and responsibility for delivering highly visible services relied upon by the Australian public.

Our Client

Our client is a significant Australian Federal Government agency with a national operating footprint and responsibility for delivering highly visible services relied upon by the Australian public.

The organisation is progressing a substantial technology and business transformation agenda involving major ICT investment programs, enterprise platforms, digital services and public-facing technology.

The successful contractor will join an environment supporting multi-year modernisation initiatives designed to improve digital experiences, strengthen technology sustainability and security, reduce complexity and support more accessible online services.

Why Contract With Us

At Charter Diligence, we go beyond just placement - we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle - and we're here to help when it matters most. Well, ask your mates if they’re already a Charter Diligence Contractor - chances are, they’re already benefiting from the support we provide.

About The Role

We are looking for an experienced Project Support Officer to provide coordination, governance and administrative support within a high-profile Federal Government digital transformation environment.

Working closely with Project Managers, program executives and multidisciplinary delivery teams, you will help maintain the project controls, reporting, stakeholder activities and documentation required for effective delivery.

This position offers exposure to complex Commonwealth ICT transformation while providing the opportunity to work across project governance, reporting, coordination and digital delivery.

Position: Project Support Officer - APS5 Equivalent

Location: Canberra, ACT

Working Arrangement: Hybrid

Start Date: ASAP

Duration: Until 30 June 2027

Hours: Up to 40 hours per week

Security: Active Baseline clearance required before commencement

Applications Close: Short application window

Key Responsibilities

• Coordinate project schedules, milestones, meetings, actions and administrative activities.
• Maintain RAID registers, decision logs, action registers and project delivery records.
• Track project deliverables and follow up outstanding actions across workstreams.
• Prepare project status reporting, executive briefs, presentations and governance documentation.
• Coordinate governance forums and workshops, including agendas, papers, minutes and action tracking.
• Maintain project artefacts, document repositories, templates and version control.
• Consolidate information from technical, business and program stakeholders for reporting purposes.
• Support Project Managers with planning, scheduling, monitoring and project controls.
• Coordinate engagement with internal teams, external stakeholders, vendors and subject-matter experts.
• Maintain Microsoft Teams channels, SharePoint sites, shared drives and project distribution lists.
• Support procurement administration, contractor onboarding and project resource coordination.
• Assist with assurance, audit, compliance and governance requirements.
• Maintain secure and accurate records consistent with Commonwealth policies and obligations.
• Support Agile ceremonies, sprint activities and delivery tracking where applicable.
• Monitor dependencies, upcoming milestones and potential delivery constraints.
• Escalate emerging risks, issues or overdue actions through appropriate project channels.
• Assist with continuous improvement of project administration and governance processes.
• Work collaboratively across multidisciplinary teams and provide support during peak delivery periods.

About You

You are a capable Project Support Officer who combines strong administration with practical project governance and stakeholder coordination skills.

• Demonstrated experience providing project support or coordination within a fast-paced delivery environment.
• Previous experience supporting ICT, technology, digital or transformation projects.
• Strong organisational skills and demonstrated ability to manage multiple competing priorities.
• Practical experience maintaining project schedules, RAID registers, action logs and governance records.
• Strong written and verbal communication skills with the ability to tailor information for different audiences.
• Experience producing project reports, briefs, minutes, presentations and governance papers.
• Strong proficiency with Microsoft Teams, SharePoint, Word, Excel and PowerPoint.
• Confidence engaging with Project Managers, executives, technical teams and external stakeholders.
• Strong attention to detail and disciplined document management skills.
• Understanding of Commonwealth project governance, assurance or reporting practices is highly regarded.
• Experience supporting Agile, Scrum, SAFe or structured project delivery methodologies is desirable.
• Previous Australian Public Service or Federal Government contracting experience is highly regarded.
• Experience supporting procurement, vendors or contractor onboarding is advantageous.
• Baseline security clearance must be active prior to commencement.
• Australian citizenship is required due to Commonwealth security clearance requirements.
• Candidates must hold valid Australian working rights. Sponsorship is not available for this opportunity.
• As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.
• Candidates must also be comfortable preparing a concise one-page pitch addressing the applicable selection criteria.

Application Process

Important: Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to this job post.

For confidential inquiries, contact our recruitment team at [e-mail] and [phone] (Sydney), [phone] (Melbourne), [phone] (Brisbane), or [phone] (Perth)

Charter Diligence is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the industry.