Project Officer, Technical Writer

Office of Sport NSW; Sydney; On-site; AUD 114,000 - 126,000; Full time

Benefits offered by this job

Flexible work arrangements

Salary packaging

Fitness Passport

Employee Assistance Program

Free onsite parking

Job summary

The Office of Sport NSW is seeking a Project Officer (Technical Writing) to develop and maintain clear, practical documentation that supports consistent service delivery. You will work with subject matter experts and stakeholders to capture operational knowledge and drive continuous improvement across the business.

This role combines technical writing, business analysis and project leadership responsibilities.

Qualifications

• Experience as a technical writer or project professional who can turn complex information into clear, engaging content.
• Ability to collaborate with stakeholders to capture operational knowledge and business requirements.
• Comfort leading documentation projects and coordinating across teams.

Responsibilities

• Develop and maintain high-quality operational documentation, SOPs, process maps and guides.
• Collaborate with subject matter experts to translate complex requirements into clear content.
• Provide project management and business support to improve operational efficiency.

Skills

Technical writing

Stakeholder engagement

Business analysis

Driver Licence

Job description

• Salary ranges from $113,574 to $125,720 + super & leave loading.
• Temporary Fulltime Opportunity until 30 Jun 2028
• Based at Sydney Olympic Park location – flexible work arrangements will be considered.

About the role

Join the NSW Office of Sport and play a key role in improving how our Centres and Venues division captures, manages and shares operational knowledge. As a Project Officer (Technical Writing), you will work with subject matter experts and stakeholders to develop clear, practical and user-focused documentation that supports consistent service delivery and continuous improvement across the business.

This role combines technical writing, business analysis and project leadership responsibilities. You will lead the development of operational documentation, review business processes, facilitate stakeholder consultation and contribute to projects that improve the way we work.

Responsibilities

• Develop and maintain high-quality operational documentation, including standard operating procedures (SOPs), process maps, work instructions, guides and supporting resources.
• Partner with stakeholders across the organisation to gather information, analyse business processes and translate complex requirements into clear, practical and accessible content.
• Provide project management and business support services, including planning, reporting, stakeholder engagement and continuous improvement initiatives that enhance operational efficiency.

About you

You are an experienced technical writer or project professional who can take complex information and turn it into clear, engaging and fit-for-purpose documentation. You build strong relationships with stakeholders, ask the right questions and can confidently facilitate discussions to capture operational knowledge and business requirements.

• Current Class C Driver Licence.
• Ability to obtain and maintain a Working With Children Check clearance

For more information read the full Role Description: RD - CO - Clk 7.8 - Project Officer Technical Writer

About us

The Office of Sport is a unique workplace, where no two days are the same! We work tirelessly and with passion to deliver on our purpose of ‘Everyone Plays Here’ – improving the lives of people across NSW through sport and active recreation.

By providing leadership, policies, programs, funding and infrastructure, our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW. Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is a place for all people in NSW.

What’s in it for you?

The Office of Sport offers you the opportunity to make a direct, shared contribution and difference to sport and recreation in NSW and have a positive impact on quality of life of our clients. We offer a family-friendly and flexible working environment, competitive salaries, and generous leave entitlements. Our benefits include salary packaging, access to the Fitness Passport, the Employee Assistance Program, and free onsite parking.

Inclusion is a huge focus for the Office, internally and externally. In addition to actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds, we are also committed to increasing opportunities for everyone to participate in sport and active recreation. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.

We want you to bring your best self to this recruitment process. If you feel you may require any adjustments or assistance during the recruitment process, please reach out to the Talent Acquisition Team via ***************@sport.nsw.gov.au

Applications close: 11:55pm 26th July 2026
Contact for enquiries: Ryan O'Loughlin, Manager Operations - **************@sport.nsw.gov.au