EDRMS Support Officer

Office of Sport NSW; Sydney; Sur place; AUD 87 000 - 95 000; Plein temps

Avantages offerts par ce poste

Flexible work arrangements

Salary packaging

Fitness Passport

Employee Assistance Program

Free onsite parking

Résumé du poste

The Office of Sport NSW is seeking an organised EDRMS Support Officer to help manage and maintain the organisation’s Electronic Document and Records Management System (EDRMS). You will provide records management support, system administration assistance and customer service to staff to ensure information is captured, stored and managed in line with requirements.

You will contribute to information governance, improve recordkeeping practices and support continuous improvement of records management

Qualifications

• Relevant Records Management qualifications or certifications recognised by professional associations such as the ASA or RIMPA, or demonstrated equivalent relevant experience.
• Experience using Electronic Document and Records Management Systems (EDRMS) and maintaining corporate records.
• Experience administering or supporting Content Manager (TRIM) within a government or large organisational environment.
• Understanding NSW Government records management and information governance requirements.

Responsabilités

• Provide day-to-day support for the EDRMS, ensuring records are captured, maintained and accessible.
• Deliver responsive customer support and guidance to staff on records management practices and system use.
• Support records management projects and continuous improvement initiatives across the organisation.

Connaissances

Records management

Customer service

Attention to detail

Stakeholder collaboration

Communication

Adaptability

Formation

Records Management qualifications

Outils

EDRMS

Content Manager (TRIM)

Description du poste

• Salary ranges from $87,199 to $95,482 + super & leave loading.
• Temporary Fulltime Opportunity until 31 March 2027
• Based at Sydney Olympic Park location – flexible work arrangements will be considered.

About the role

The Office of Sport is seeking an organised and customer-focused EDRMS Support Officer to help manage and maintain the organisation’s Electronic Document and Records Management System (EDRMS). In this role, you will provide records management support, system administration assistance and customer service to staff across the organisation, ensuring information is captured, stored and managed in line with legislative and business requirements.

You will play an important role in supporting information governance, improving recordkeeping practices and contributing to the continuous improvement of records management services.

Responsibilities

• Provide day-to-day support for the Electronic Document and Records Management System (EDRMS), ensuring records are accurately captured, maintained and accessible.
• Deliver responsive customer support, advice and guidance to staff on records management practices, compliance obligations and system use.
• Support records management projects and continuous improvement initiatives that enhance information management practices and system performance across the organisation.

About you

You are a highly organised and detail-oriented professional with experience working in records and information management environments. You enjoy providing excellent customer service, can confidently manage competing priorities and have a strong understanding of records management principles. You communicate clearly, work collaboratively with stakeholders and are committed to maintaining the integrity, quality and accessibility of organisational records. Your willingness to learn, adapt and contribute to continuous improvement will see you succeed in this role.

• Relevant Records Management qualifications or certifications recognised by professional associations such as the Australian Society of Archivists (ASA) or RIMPA Global, or demonstrated equivalent relevant experience.
• Experience using Electronic Document and Records Management Systems (EDRMS) and maintaining corporate records.
• Knowledge of records management practices and recordkeeping requirements, with experience providing customer support and advice.
• Experience administering or supporting Content Manager (formerly TRIM) within a government or large organisational environment.
• Understanding of NSW Government records management and information governance requirements.

For more information read the full Role Description: RD - Clk 3.4 - EDRMS Support Officer.docx

About us

The Office of Sport is a unique workplace, where no two days are the same! We work tirelessly and with passion to deliver on our purpose of ‘Everyone Plays Here’ – improving the lives of people across NSW through sport and active recreation.

By providing leadership, policies, programs, funding and infrastructure, our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW. Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is a place for all people in NSW.

To be eligible to apply for this position, you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.Any offer of employment will be subject to a satisfactory National Police Check and pre-employment checks.

Applications close: 11:55pm 26th July 2026
Contact for enquiries: Gerard Calilhanna, Records Manager - ***************@sport.nsw.gov.au

What’s in it for you?

The Office of Sport offers you the opportunity to make a direct, shared contribution and difference to sport and recreation in NSW and have a positive impact on quality of life of our clients. We offer a family-friendly and flexible working environment, competitive salaries, and generous leave entitlements. Our benefits include salary packaging, access to the Fitness Passport, the Employee Assistance Program, and free onsite parking.

Inclusion is a huge focus for the Office, internally and externally. In addition to actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds, we are also committed to increasing opportunities for everyone to participate in sport and active recreation. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.

We want you to bring your best self to this recruitment process. If you feel you may require any adjustments or assistance during the recruitment process, please reach out to the Talent Acquisition Team via ***************@sport.nsw.gov.au