Project Officer (Facility Coordinator)

Victoria-Police; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Victoria Police invites a proactive Facility Coordinator to support North West Metropolitan Region facilities. The role emphasises customer focus, flexible working arrangements and collaboration with contractors and internal stakeholders.

The successful candidate will manage maintenance, service delivery and minor works, while driving improvements, safety and efficient police workplaces across the region.

Qualifications

• Experience in facilities, property, maintenance, project coordination, infrastructure, local government or operational service delivery environments.
• Experience working with contractors, consultants or external service providers.
• Relevant qualifications or experience in a related field.
• Commitment to Infrastructure Solutions' goals of customer centricity, innovation and collaboration.

Responsibilities

• Coordinating facilities maintenance and service delivery across the North West Metropolitan Region.
• Managing service requests and ensuring issues are resolved effectively.
• Working with contractors and service providers to coordinate maintenance and improvement works.
• Supporting minor works projects and facility improvement initiatives.
• Building productive relationships with local police members and regional stakeholders.
• Assisting with compliance, risk management and asset management activities.
• Monitoring contractor performance and service outcomes.
• Identifying opportunities to improve services and customer experience.
• Supporting the delivery of safe, functional and efficient police workplaces.

Skills

Organisational skills

Communication

Stakeholder engagement

Proactive approach

Problem solving

Customer service

Education

Relevant qualifications or experience in a related field

Tools

Contractor management experience

Job description

Occupation: Land, asset, resources and facilities management

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/20032923S

About the role

Be the person who makes things happen

Victoria Police is seeking a proactive and customer-focused Facility Coordinator to support facilities across the North West Metropolitan Region.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Coordinating facilities maintenance and service delivery activities across the North West Metropolitan Region.
• Managing service requests and ensuring facility issues are resolved effectively.
• Working with contractors and service providers to coordinate maintenance and improvement works.
• Supporting minor works projects and facility improvement initiatives.
• Building productive relationships with local police members and regional stakeholders.
• Assisting with compliance, risk management and asset management activities.
• Monitoring contractor performance and service outcomes.
• Identifying opportunities to improve services and customer experience.
• Supporting the delivery of safe, functional and efficient police workplaces.

About You

The successful candidate will ideally bring:

• Strong organisational skills and the ability to manage multip le priorities.
• Well-developed communication and stakeholder engagement skills.
• A proactive approach, with the ability to take ownership and deliver outcomes.
• Strong problem-solving capability and sound judgement.
• A commitment to customer service and continuous improvement.Experience in facilities, property, maintenance, project coordination, infrastructure, local government or operational service delivery environments.
• Experience working with contractors, consultants or external service providers.
• Relevant qualifications or experience in a related field.
• A strong commitment to Infrastructure Solutions strategic goals of supporting our people and embracing customer centricity, innovation and collaboration in our delivery of services.

Further Information:

• This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Your application must include:

• Resume

Applications close midnight, Wednesday 25 November 2026.

Please Note: All applications will need to be submitted through one of the following platforms: Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [e-mail] or on [phone].

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”

Applications close Wednesday 25 November 2026 at 11.59pm