Senior Project Officer (Facility Manager)

Victoria Police; Melbourne; On-site; AUD 110,000 - 170,000; Full time

Job summary

Victoria Police invites applications for Senior Project Officer (Facility Manager) in the Southern Metropolitan Region. You will lead Facility Services, directing a team responsible for maintenance, contractor management, and service delivery across a diverse portfolio of police facilities that support frontline policing and community safety.

We're seeking a leader with strong people skills, stakeholder engagement, and a track record delivering outcomes in complex environments.

Qualifications

• Experience leading people and building a high-performing team culture.
• Strong communication and stakeholder engagement across diverse groups.
• Experience delivering outcomes in complex infrastructure, property, or facilities environments.
• Ability to manage competing priorities and provide leadership during incidents.
• Commitment to customer service and continuous improvement.
• Experience managing contracts, service providers, or budgets.

Responsibilities

• Lead and develop a high-performing facilities team.
• Coordinate maintenance programs and service delivery activities.
• Manage contractor performance and safety standards.
• Build relationships with police members, executives, and service providers.
• Drive continuous improvement in facility services.
• Identify opportunities to improve customer experience.
• Support strategic facilities initiatives across Victoria Police.

Skills

People leadership

Stakeholder engagement

Contract management

Service delivery

Facilities management

Education

Tertiary qualifications

Job description

Senior Project Officer (Facility Manager)

Lead the workplaces that support frontline policing.

Victoria Police is seeking an experienced and motivated leader to join Facility Services as the Facility Manager for the Southern Metropolitan Region.

This is a unique opportunity to lead the delivery of facilities services across a diverse portfolio of police facilities that directly support frontline policing and community safety. Every police station, office and operational facility relies on safe, secure and functional infrastructure. In this role, you will help ensure our people can focus on serving the Victorian community.

Reporting to the Manager Facility Services, you will lead a team responsible for facility maintenance, contractor management, service delivery and customer experience across the region. You will work closely with police members, executive leaders, contractors and service providers to deliver practical solutions, manage risks and drive continuous improvement.

We're looking for someone who brings leadership, initiative and sound judgement. While facilities experience is valuable, we are equally interested in candidates who can demonstrate strong people leadership, stakeholder management and a proven ability to deliver outcomes in complex environments.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Leading and developing a high-performing team focused on delivering exceptional customer outcomes.
• Building productive relationships with police members, executive stakeholders, contractors and service providers.
• Coordinating maintenance programs, service delivery activities and facility improvement initiatives.
• Managing contractor performance and ensuring services are delivered safely, efficiently and in accordance with agreed standards.
• Monitoring facility risks, compliance obligations and operational performance.
• Identifying opportunities to improve services, processes and customer experience.
• Managing competing priorities and providing leadership during incidents and operational disruptions.
• Contributing to strategic initiatives that improve facility services across Victoria Police.

About You

The successful candidate will ideally bring:

• Demonstrated experience leading people and building a positive, accountable and high-performing team culture.
• Strong communication and stakeholder engagement skills, with the ability to build effective relationships across a diverse range of stakeholders.
• Experience delivering outcomes in complex operational, infrastructure, property, project, facilities or service delivery environments.
• Strong judgement, problem-solving capability and the ability to manage competing priorities.
• A commitment to customer service, continuous improvement and delivering practical outcomes.
• Experience in facilities management, property, construction, maintenance, infrastructure or related disciplines.
• Experience managing contracts, service providers or operational budgets.
• Relevant tertiary qualifications.
• A strong commitment to Infrastructure Solutions' strategy goals - supporting our people and embracing customer centricity, innovation and collaboration in our delivery of services.

Further Information:

• This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Applications close midnight, Wednesday 18 November 2026.

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email **************@police.vic.gov.au or on (03) 8335 6***.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.