Project Manager – Payments Platform

FIS Australasia Pty Ltd; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Fidelity Information Services, LLC (FIS) is seeking an experienced Project Manager – Payments Platform to lead delivery of new capabilities across our Payments-as-a-Service platform for acquiring and issuing customers. You will coordinate with product, engineering, testing and operations to ensure timely, well-governed changes.

You will manage scope, risks and dependencies across card-present and card-not-present channels, drive ownership and stakeholder communication, and deliver

Qualifications

• PM experience in payments, cards or payment-processing platforms.
• Understanding of acquiring and issuing processing, incl authorisation, clearing and settlement.
• Knowledge of card-present and card-not-present payment flows and end-to-end lifecycle.
• Experience delivering new payment functionality and complex technology changes.
• Experience with payment switches and transaction-processing platforms; Connex desirable.
• Experience managing delivery across multiple systems, teams and external dependencies.
• Strong change control, release management, RAID management and governance.
• Strong stakeholder management and cross-functional communication.
• Desirable: experience using AI tools in project delivery.

Responsibilities

• Lead end-to-end delivery of new payment capabilities, platform enhancements and customer changes.
• Coordinate delivery across acquiring and issuing transaction processing channels.
• Oversee delivery across Connex switching, ePay, DigiPay, Data Navigator reporting, IST MAS and CLR components.
• Develop and manage delivery plans, milestones, dependencies, resources and timelines.
• Coordinate with customers, product, engineering, testing and operations to drive delivery.
• Manage scope, risks, issues, dependencies and blockers; escalate as needed.
• Drive customer change controls from Initiation to closure.
• Coordinate testing, production readiness and post-implementation activities.

Skills

Project management

Payments platform

Stakeholder management

Change control

Risk management

Communication

Team collaboration

AI tools in delivery

Tools

Connex

Data Navigator

IST MAS

CLR clearing components

Job description

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.

About the Role

We are seeking an experienced Project Manager – Payments Platform to lead the delivery of new capabilities and changes across our Payments-as-a-Service platform supporting acquiring and issuing customers. The role will manage initiatives across card-present and card-not-present transaction processing, coordinating multiple product and technology teams from initiation through production delivery. You will work closely with customers, product, engineering, testing and operations teams to ensure changes are delivered effectively with clear ownership, governance and stakeholder communication.

What You’ll Be Doing

• Lead end-to-end delivery of new payment capabilities, platform enhancements and customer-driven changes.
• Manage projects across acquiring and issuing transaction processing, including card-present and card-not-present channels.
• Coordinate delivery across Connex switching, ePay, DigiPay, Data Navigator reporting, IST MAS and CLR clearing components.
• Develop and manage delivery plans, milestones, dependencies, resources and implementation timelines.
• Coordinate across customers, product teams, engineering, testing, operations and other stakeholders to drive delivery.
• Manage scope, risks, issues, dependencies and blockers, ensuring timely resolution and escalation.
• Drive customer change controls from initiation and estimation through planning, approval, implementation and closure.
• Coordinate testing, implementation planning, production readiness and post-implementation activities.
• Ensure clear ownership and timely closure of actions across multiple teams.
• Provide concise delivery status, risks and key decisions to customers and senior stakeholders.

Required Qualifications & Experience

• Strong Project Management experience in payments, cards, banking or payment-processing platforms.
• Good understanding of acquiring and issuing transaction processing, including authorisation, clearing and settlement.
• Strong understanding of card-present and card-not-present payment flows and the end-to-end transaction lifecycle.
• Experience delivering new payment functionality, customer integrations and complex technology changes.
• Experience working with payment switches and transaction-processing platforms; Connex experience is highly desirable.
• Experience managing delivery across multiple systems, teams, customers and external dependencies.
• Strong knowledge of change control, release management, RAID management and delivery governance.
• Strong customer and stakeholder management skills, with the ability to communicate effectively across technical and business teams.
• Proven ability to drive ownership, accountability, prioritisation and timely delivery.
• Strong team player with a proactive, structured and outcome-focused approach.
• Desirable: Experience using AI tools in project delivery for planning, risk and dependency management, status reporting, meeting/action tracking and project documentation.

Location & Eligibility

Applicants must have full, unrestricted working rights in Australia. Visa sponsorship is not available for this role.

Bring Your Ideas

Build your future. At FIS, you’ll find the support, resources and opportunities to develop your career while helping shape the future of financial technology.

We offer

• Internal career growth opportunities
• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community

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