Project Engineer (MSP)

Adept IT Solutions; Newcastle City Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Professional development opportunities

Conference attendance

Certification support

Job summary

Adept IT Solutions is a Newcastle-based MSP delivering modern IT infrastructure, cloud, cybersecurity, and support to a diverse range of clients. We are looking for a Project Engineer to plan, execute, and oversee infrastructure, cloud, networking, and modern workplace projects for managed services clients.

Join a team focused on delivering high-quality outcomes, working with cross-functional teams, and driving digital transformation for clients.

Qualifications

• 3+ years in project engineering, delivery, or professional services in an MSP.

Responsibilities

• Execute IT infrastructure, server migration, and cloud deployment projects on schedule and within scope.

Skills

3+ years experience

Microsoft 365

Entra ID (Azure AD)

Windows Server

Networking fundamentals

Cloud migrations

Project coordination

Documentation

Client stakeholder mgmt

Time management

Tools

Microsoft 365 Console

Azure/Azure AD

Firewall & VPN platforms

Job description

Adept IT Solutions is a leading Managed Services Provider (MSP) committed to delivering innovative IT solutions and exceptional service to our clients across a diverse range of industries.

We partner with businesses of all sizes, from growing local organisations through to larger multi-site enterprises, delivering modern IT infrastructure, cloud solutions, cybersecurity services, and exceptional customer support. We pride ourselves on our technical expertise, customer-centric approach, and commitment to helping businesses leverage technology to achieve their goals.

Our team is dedicated to staying at the forefront of industry developments whilst maintaining the highest standards of professionalism, service delivery, and technical excellence.

About Us

Adept IT Solutions is a leading Managed Services Provider (MSP) committed to delivering innovative IT solutions and exceptional service to our clients across a diverse range of industries.

We partner with businesses of all sizes, from growing local organisations through to larger multi-site enterprises, delivering modern IT infrastructure, cloud solutions, cybersecurity services, and exceptional customer support. We pride ourselves on our technical expertise, customer-centric approach, and commitment to helping businesses leverage technology to achieve their goals.

Our team is dedicated to staying at the forefront of industry developments whilst maintaining the highest standards of professionalism, service delivery, and technical excellence.

About the Role

We are seeking a talented and motivated Project Engineer to join our dynamic team in Newcastle.

This is a full-time position that plays a crucial role in the delivery and management of IT projects for our managed services clients. You will be responsible for planning, executing, and overseeing a variety of infrastructure, cloud, networking, and modern workplace projects whilst ensuring they are delivered on time, within budget, and to the highest quality standards.

Working closely with Project Coordinators, Service Delivery teams, and client stakeholders, you will contribute directly to the success of our clients' technology initiatives and digital transformation projects.

Key Responsibilities

• Execute IT infrastructure, server migration, and cloud deployment projects on schedule and within scope.

• Perform tenant-to-tenant and legacy-to-cloud migrations across Microsoft 365 and Azure environments.

• Deploy, configure, and support networking solutions including firewalls, switches, wireless networks, and VPN technologies.

• Configure and manage technologies such as FortiGate, SonicWall, Cisco, Meraki, and similar platforms.

• Coordinate with clients, internal teams, and vendors to ensure project requirements are clearly understood and successfully delivered.

• Monitor project progress, timelines, resource allocation, and deliverables.

• Identify and manage project risks and implement mitigation strategies where required.

• Produce high-quality technical documentation, implementation notes, configurations, and handover guides.

• Collaborate with Service Delivery and Help Desk teams to ensure seamless project transitions.

• Provide technical guidance and support to internal stakeholders and team members.

• Conduct project reviews and identify opportunities for continuous improvement.

• Maintain accurate project records and ensure compliance with company and client requirements.

• Communicate effectively with clients through project kick-offs, progress updates, and final sign-offs.

• Troubleshoot technical issues and proactively identify opportunities for improvement.

What We're Looking For

Essential Skills and Experience

• 3+ years of experience in project engineering, technical project delivery, or professional services within an MSP environment.

• Strong hands-on experience with Microsoft 365, Entra ID (Azure AD), and Windows Server environments.

• Experience delivering cloud migration, infrastructure, and modern workplace projects.

• Solid networking knowledge including TCP/IP, DNS, VPNs, VLANs, routing, and firewall configuration.

• Experience deploying and supporting enterprise-grade networking technologies.

• Proven ability to manage multiple projects simultaneously whilst maintaining attention to detail and quality.

• Excellent organisational and time management skills.

• Strong communication and interpersonal skills with the ability to engage effectively with clients and cross-functional teams.

• Strong problem-solving capabilities and a practical, solutions-focused mindset.

• A commitment to producing high-quality technical documentation and project outcomes.

Desirable Qualifications

• Microsoft Certified: Azure Administrator Associate.

• Microsoft 365 certifications.

• Cisco CCNA or equivalent networking certifications.

• PRINCE2, CompTIA Project+, or other project management qualifications.

• Exposure to cybersecurity and modern workplace technologies.

• Experience with ticketing systems, asset management platforms, and IT service delivery tools.

What We Offer

At Adept IT Solutions, we are committed to supporting the wellbeing, professional growth, and long-term success of our team members.

We offer:

• A competitive salary package based on experience and capability.

• Opportunities to work on a diverse range of cloud, infrastructure, networking, and security projects.

• Exposure to both small business and enterprise technology environments.

• A collaborative and supportive team culture.

• Ongoing mentoring and professional development opportunities.

• Company-funded certification pathways, with approved Microsoft and industry certification costs covered by Adept IT Solutions.

• Fully paid attendance at industry conferences, technology events, vendor briefings, and professional networking opportunities throughout the year.

• Access to ongoing technical training and learning resources.

• Clear pathways for career progression within a growing organisation.

• Exposure to modern Microsoft cloud and networking technologies.

• Recognition and reward for outstanding performance.