Project Delivery Executive

Gallagher; City of Melbourne; On-site; Confidential; Full time

Benefits offered by this job

Flexible and hybrid work arrangements

Wellbeing programs

Volunteer days

Health insurance discounts

Job summary

Gallagher in Australia is seeking a Project Delivery Executive to lead end-to-end delivery of a large-scale insurance transformation, bringing structure, governance, and stakeholder alignment in a multi-stakeholder environment. You will work across Gallagher's Products & Partnerships, ensuring transition to BAU and delivering a superior experience for brokers, insurer partners, and clients.

A background in insurance, strong governance and cross-functional leadership, and recognized PM

Qualifications

• 5–7+ years of project delivery, insurance operations, transformation, or program leadership.
• Proven track record delivering large-scale, stakeholder-driven initiatives.
• Experience in insurance broking, underwriting, insurer operations, or financial services.
• Knowledge of business insurance products.
• Strong governance, reporting, risk management, and stakeholder engagement.

Responsibilities

• Lead end-to-end delivery of Gallagher Signature Product rollout.
• Engage panel insurers; coordinate readiness for partnerships.
• Develop portfolio migration strategies for panel arrangements.
• Lead stakeholder communication and change activities.
• Monitor implementation performance and drive improvements.
• Provide governance, risk oversight and executive reporting.

Skills

Project delivery

Insurance operations

Stakeholder management

Governance & risk

Agile / PRINCE2 / PMP

Cross-functional leadership

Education

ANZIIF qualification

Tertiary degree in Business/Finance/Insurance

Tools

PRINCE2

PMP

Agile

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Why Gallagher?

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 71,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

About The Role

As Project Delivery Executive, you will be responsible for leading the end-to-end execution of a large-scale insurance transformation program. You will bring structure, governance, stakeholder alignment, and delivery discipline to a complex, multi-stakeholder environment.

The role requires a highly capable delivery professional who can navigate competing priorities, manage risks and dependencies, influence senior stakeholders, and drive meaningful business outcomes.

Working across Gallagher's Products & Partnerships division, you will play a critical role in ensuring implementation activities transition successfully into business-as-usual operations while delivering an exceptional experience for brokers, insurer partners, and clients.

Key Accountabilities:

• Program Delivery & Implementation Lead the successful implementation and rollout of Gallagher Signature Product, ensuring delivery against project objectives, timelines, governance requirements, and business outcomes.
• Carrier & Strategic Partner Engagement Manage the onboarding and implementation of panel insurers, coordinating operational, technology, product, and commercial readiness to support successful participation and long-term partnership outcomes.
• Portfolio Migration & Business Transformation Develop and execute portfolio migration strategies that support the transition of business into panel arrangements, driving adoption, growth, and operational efficiency.
• Stakeholder Engagement & Change Management Lead engagement, communication, and change activities across brokers, insurers, and internal stakeholders to support adoption, capability uplift, and successful business transition.
• Performance Optimisation & Continuous Improvement Monitor implementation performance, pilot outcomes, and stakeholder feedback to identify opportunities for improvement, resolve issues, and support broader rollout decisions.
• Governance, Risk & Executive Reporting Provide effective governance, risk management, and executive reporting, ensuring clear visibility of progress, key risks, dependencies, and strategic recommendations.

What We Are Looking For

We're seeking a commercially minded project delivery professional with strong insurance experience and a proven track record of leading complex transformation programs.

• 5-7+ years' experience in project delivery, insurance operations, transformation, implementation, or program leadership.
• Demonstrated success delivering large-scale stakeholder-driven initiatives.
• Experience within insurance broking, underwriting, insurer operations, or financial services environments.
• Business package insurance product knowledge.
• Strong governance, reporting, risk management, and stakeholder engagement capabilities.
• Experience managing cross-functional teams and influencing senior stakeholders.
• Preferred Experience
• Experience implementing insurance facilities, schemes, delegated authorities, or carrier panel arrangements.
• Experience managing broker and insurer change programs.
• PRINCE2, PMP, Agile, or equivalent project management qualifications.
• ANZIIF qualifications and/or tertiary qualifications in Business, Commerce, Finance, Insurance, or related disciplines.

What You’ll Get

We believe that high performance requires high support. Our benefits are designed to support you professionally and personally:

• Career Development: Structured training programs, career pathways and tuition assistance
• Flexibility: We offer true work life balance through flexible work options
• Wellbeing: Access to our Employee Assistance Program and wellbeing initiatives
• Extra time off: Additional lifestyle leave options and paid volunteering days
• Financial Benefits: Employee Stock Purchase Plan, Gallagher Rewards (discounts at 1,000+ retailers) and salary sacrificed Superannuation options

Employment offers are subject to satisfactory reference & background checks.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration.

This is an exciting chance to join a global leader and make a real impact.

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.