Programs & Operations Coordinator: Grow Tennis Programs & Community

Tennis Australia; Darwin; On-site; AUD 50,000 - 60,000; Full time

Job summary

Tennis NT is hiring a Tennis Program & Operations Coordinator to support day-to-day promotions and operations at Darwin International Tennis Centre, from Pickleball to kids’ Hot Shots. You’ll promote the pathway, manage attendance and billing, and help create marketing content.

The role fosters a welcoming atmosphere, supports Tennis NT programs, and collaborates across teams to grow participation and ensure a high-quality user experience for all players.

Qualifications

• Tennis Australia Trainee Coach qualification (or commitment to complete this)
• Senior First Aid including CPR (or commitment to complete this)
• Good understanding of the Australian tennis system, including Tennis Australia coaching pathways, Hot Shots, Cardio Tennis, and participation programs
• Preparedness to support proactively across the Tennis NT team
• Understanding of Tennis products and brands including racquets strings and accessories
• Hold (or be willing to obtain) a current Police Check and Working with Children Check
• Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis NT

Responsibilities

• Deliver tennis in a variety of environments across all levels e.g. school programs as well as adult lessons at DITC.
• Be a welcoming, positive, and reliable representative for Tennis and other sports offered at the club.
• Promote the DITC pathway and the products on offer for participants at all levels.
• Oversee the administration of attendance and class billing, ensuring information is up to date and clearly communicated to customers.
• Create and update content and marketing collateral for the club (posters, social media posts, web content).
• Provide assistance during major DITC/Tennis NT events, e.g., staffing the café and assisting with general player services.

Skills

Tennis coaching

First Aid & CPR

Customer service

Education

Tennis Australia Trainee Coach qualification

Job description

Tennis NT is hiring a Tennis Program & Operations Coordinator to support day-to-day promotions and operations at Darwin International Tennis Centre, from Pickleball to kids’ Hot Shots. You’ll promote the pathway, manage attendance and billing, and help create marketing content.

The role fosters a welcoming atmosphere, supports Tennis NT programs, and collaborates across teams to grow participation and ensure a high-quality user experience for all players.