Programs & Operations Coordinator - DITC

Tennis Australia; Darwin; On-site; AUD 50,000 - 60,000; Full time

Job summary

Tennis NT is hiring a Tennis Program & Operations Coordinator to support day-to-day promotions and operations at Darwin International Tennis Centre, from Pickleball to kids’ Hot Shots. You’ll promote the pathway, manage attendance and billing, and help create marketing content.

The role fosters a welcoming atmosphere, supports Tennis NT programs, and collaborates across teams to grow participation and ensure a high-quality user experience for all players.

Qualifications

• Tennis Australia Trainee Coach qualification (or commitment to complete this)
• Senior First Aid including CPR (or commitment to complete this)
• Good understanding of the Australian tennis system, including Tennis Australia coaching pathways, Hot Shots, Cardio Tennis, and participation programs
• Preparedness to support proactively across the Tennis NT team
• Understanding of Tennis products and brands including racquets strings and accessories
• Hold (or be willing to obtain) a current Police Check and Working with Children Check
• Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis NT

Responsibilities

• Deliver tennis in a variety of environments across all levels e.g. school programs as well as adult lessons at DITC.
• Be a welcoming, positive, and reliable representative for Tennis and other sports offered at the club.
• Promote the DITC pathway and the products on offer for participants at all levels.
• Oversee the administration of attendance and class billing, ensuring information is up to date and clearly communicated to customers.
• Create and update content and marketing collateral for the club (posters, social media posts, web content).
• Provide assistance during major DITC/Tennis NT events, e.g., staffing the café and assisting with general player services.

Skills

Tennis coaching

First Aid & CPR

Customer service

Education

Tennis Australia Trainee Coach qualification

Job description

At Tennis NT, we’re creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court. We’re a team of imaginative and passionate people who believe in the power of sport to make a difference. If you're ready to help us serve up real impact, we’d love to hear from you. We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About The Role

The Tennis Program & Operations Coordinator is the face of the Darwin International Tennis Centre “DITC” from a club and coaching operations perspective. This role is responsible for supporting the day-to-day promotion and operations of all programs – from Pickleball, social tennis, to the kids’ Hot Shots program, and more. The role is focused on driving the growth of Darwin International Tennis Centre through creating a welcoming and inclusive atmosphere and by applying their knowledge of the club pathway and offerings across tennis in the NT – in all personal interactions whether they are face-to-face, over the phone or online.

In this role you will:

• Deliver tennis in a variety of environments across all levels e.g. school programs as well as adult lessons at DITC.
• Be a welcoming, positive, and reliable representative for Tennis and other sports offered at the club.
• Promote the DITC pathway and the products on offer for participants at all levels.
• Oversee the administration of attendance and class billing, ensuring information is up to date and clearly communicated to customers.
• Create and update content and marketing collateral for the club (posters, social media posts, web content).
• Provide assistance during major DITC/Tennis NT events, e.g., staffing the café and assisting with general player services.

About You

To be successful in this role you will have:

• Tennis Australia Trainee Coach qualification (or commitment to complete this)
• Senior First Aid including CPR (or commitment to complete this)
• Good understanding of the Australian tennis system, including Tennis Australia coaching pathways, Hot Shots, Cardio Tennis, and participation programs
• Preparedness to support proactively across the Tennis NT team
• Understanding of Tennis products and brands including racquets strings and accessories
• Hold (or be willing to obtain) a current Police Check and Working with Children Check
• Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis NT

What’s to love?

• Career development with a range of formal education and on the job training opportunities
• Monthly wellbeing activities and recognition through our Serving Your Success program
• Salary packaging & a range of discounts from our sponsorship partners

Tennis NT is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.