Program Worker - Brighter Beginnings

Northern Rivers Social Development Council; Grafton; On-site; AUD 60,000 - 86,000; Full time

Job summary

Social Futures is seeking a Program Worker for Brighter Beginnings in NSW to support families with children aged 0–5 years. The role focuses on outreach, tailored assistance, and coordinating services to improve wellbeing.

You will engage with preschools, childcare centres and community partners, providing person-centred supports and information sessions while contributing to a connected service system.oga

Qualifications

• Prior experience in School network highly desired.
• Ability to support customers to access services and provide relevant information.
• Communicate sensitively with Aboriginal and Torres Strait Islander peoples and communities.

Responsibilities

• Outreach in Early Learning: connect with families through preschools and childcare centres.
• Tailored Assistance: provide flexible support, resources and referrals.
• Service Coordination: deliver information sessions to support a connected service system.

Skills

School networks

Community engagement

Cultural responsiveness

Data collection

Case work supervision

Job description

Job Category: Community Services & Development

An exciting, new opportunity has become available in Family Connect and Support for a Program Worker to joinour new dedicated early childhood education program,Brighter Beginnings.

FCS Brighter Beginnings is a collaborative initiative between the Department of Communities and Justice (DCJ) and the Department of Education (DoE). It builds on the Family Connect and Support (FCS) program to provide early, practical support to families with children aged 0–5 years. This support is delivered through FCS workers who engage with Early Childhood Education and Care (ECEC) services such as preschools and childcare centres.

The Program Worker, FCS, Brighter Beginnings, works alongside families, children and young people from a person-centred evidence-based approach that promotes self-determination. Though client led goal planning, and connecting families to culturally appropriate supports and services, the Program Worker will assist in improving the social and emotional wellbeing of children and their families.

This role is currently funded until 31 December 2027.

Job Description

In this role you will be involved in:

• Outreach in Early Learning: FCS workers connect with families directly through Department of Education-funded preschools and childcare centers
• Tailored Assistance: Workers provide flexible, tailored support to meet unique family needs, including advice, resources, and referrals to other support services
• Service Coordination: Workers deliver information sessions and activities to support a connected service system, making it easier for families to seek help

Desired Skills and Experience

• Prior experience in School network highly desired
• Support customers to access services in a timely and appropriate manner, including provision of relevant information about services to customers, their families, carers and community partners
• Develop meaningful and respectful relationships and communicate sensitively and effectively with Aboriginal and Torres Strait Islander peoples and communities
• Provide high quality person-centred supports and brief interventions to customers, their families and carers that are strengths based and culturally responsive and in line with Social Futures Practice Framework and National Strategic Framework for Aboriginal and Torres Strait Islander Peoples’ Mental Health and Social and Emotional Wellbeing.
• Collect, and ensure integrity of, data using relevant information systems to meet commissioning and outcome-based reporting requirements
• Recommend expenditure for customers in line with brokerage guidelines
• Ensure all customer work requirements are completed in accordance with the relevant policies and procedures, including quality improvement requirements
• Comply with procedures to ensure the effective reporting of quality, safety, and risk issues and provide regular reports to ensure reporting requirements are met
• Participate in supervision activities including case reviews and case audits
• Ensure relevant mandatory reporting requirements are met in line with legislative and policy requirements
• Participate in business planning processes within the Team / Branch and provide feedback on enhancement to program services and delivery / identify opportunities for improvement

Social Futures is committed to building an inclusive workplace where everyone feels valued, respected, and supported to thrive. We actively encourage applications from key communities, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTIQSB+ people, and those with lived experience and expertise. We are committed to providing an accessible recruitment process and encourage candidates to request reasonable adjustments if needed.

For more information about Social Futures please visit our website https://socialfutures.org.au/work-with-us/

For further information about the role, or to request adjustments to the recruitment process please contact Linda Boyd: 0418 420 726