Program Support Officer

NSW Department of Communities and Justice; City of Parramatta; Hybrid; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible work environment

Career development opportunities

Competitive pay + superannuation

Job summary

NSW Department of Communities and Justice seeks an experienced administrator to support Major and Specialised Projects from Parramatta on a hybrid basis. The role focuses on coordinating project activities, maintaining documentation, and managing financial records with systems like SAP/myWorkZone.

The position requires strong attention to detail, Excel proficiency, and the ability to liaise with stakeholders, contractors and suppliers.

Qualifications

• Relevant administration/business qualifications in office management and senior administration roles.
• Experience using SAP/myWorkZone or similar financial systems, including raising and managing purchase orders, processing invoices, monitoring expenditure and undertaking financial reconciliations is desirable.
• High level of accuracy and attention to detail, particularly in maintaining financial records, project registers, databases and reporting information.
• Microsoft Excel skills and demonstrated ability to manage, analyse and report on project and financial data is desirable.

Responsibilities

• Coordinate and support the delivery of compliance, upgrade and property‑related projects, ensuring milestones, client needs and business outcomes are achieved.
• Prepare and maintain project documentation, reports, databases and financial records, including purchase orders, invoices and program status updates.
• Liaise with internal stakeholders, contractors and suppliers to resolve issues, support project implementation and maintain effective working relationships.
• Contribute to auditing, monitoring and reporting activities, providing accurate financial and operational insights to support decision‑making and continuous improvement.
• Participate in team collaboration, training and process improvement initiatives to enhance project delivery and operational effectiveness.

Skills

SAP/myWorkZone

Purchase orders

Financial reconciliations

Excel

Education

Admin/business qualifications in office management

Job description

Location – Parramatta Hybrid 50%

Employment type – Full-time - Temporary until 30 June 2028

Salary – Clerk Grade 3/4 $87,199 -$95,482 per annum + superannuation

Your role

The role will be responsible for performing various administrative activities supporting Major and Specialised Projects team as required in the effective and efficient delivery of respective projects and programs such as capital works upgrade projects, fire and termite damaged restoration projects, acquisition upgrade program and demolition program.

What You’ll Do

• Coordinate and support the delivery of compliance, upgrade and property‑related projects, ensuring milestones, client needs and business outcomes are achieved.
• Prepare and maintain project documentation, reports, databases and financial records, including purchase orders, invoices and program status updates.
• Liaise with internal stakeholders, contractors and suppliers to resolve issues, support project implementation and maintain effective working relationships.
• Contribute to auditing, monitoring and reporting activities, providing accurate financial and operational insights to support decision‑making and continuous improvement.
• Participate in team collaboration, training and process improvement initiatives to enhance project delivery and operational effectiveness.

What We’re Looking For

• Relevant administration/business qualifications in office management and senior administration roles and/or relevant experience.
• Demonstrated experience using SAP/myWorkZone or similar financial systems, including raising and managing purchase orders, processing invoices, monitoring expenditure and undertaking financial reconciliations is desirable.
• High level of accuracy and attention to detail, particularly in maintaining financial records, project registers, databases and reporting information.
• Microsoft Excel skills and demonstrated ability to manage, analyse and report on project and financial data is desirable.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close 5 October 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Yamini Ruthiralingam on 0448 115 746 or at [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Meryl Georges on 8688 7252 or via [e-mail]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.