Program Support Lead, Children's Contact Services

AnglicareSA; Adelaide; On-site; AUD 60,000 - 78,000; Part time

Benefits offered by this job

Salary packaging options

Learning programs

Employee wellbeing program

Job summary

AnglicareSA in Playford is seeking a Program Support Lead on a fixed-term contract until 30 June 2027 for a 0.8FTE role. You will support children and families to engage in safe, structured contact arrangements after separation, working closely with the Coordinator to ensure day-to-day operations and hands-on case management.

You'll conduct intake and risk assessments, support families facing mental health or substance issues, and assist with reporting, scheduling, and broader program functions.

Qualifications

• Tertiary qualification in Social Work, Psychology, Early Childhood or related discipline.
• Experience in family support, case management or program coordination within a child and family setting.
• Strong understanding of family law and issues impacting separated families.

Responsibilities

• Provide case management and direct support to parents and children, including facilitating supervised contact visits.
• Conduct intake interviews, assessments, and risk assessments to ensure safe and appropriate contact arrangements.
• Support families experiencing challenges such as mental health concerns, drug and alcohol issues and parenting difficulties.
• Assist the Coordinator with reporting, scheduling, and broader program functions.

Skills

Family support

Case management

Family law knowledge

Communication skills

Organisational skills

Education

Tertiary qualification in Social Work, Psychology, Early Childhood or related discipline

Tools

Record keeping systems

Job description

So many lives. So many ways. One you.

50,000 lives and counting.

That’s how many South Australians our people support each year.

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?

Join us as a Program Support Lead, and be part of something bigger.

What you’ll do

We have an opportunity to join our Children's Contact Centre as a Program Support Lead on a fixed term contract until 30th June 2027 on a part-time 0.8FTE basis at Playford.

As a Program Support Lead you will support children and families to engage in safe, structured and positive contact arrangements following separation. You will work closely with the Coordinator to ensure the smooth day to day operations of the service, providing hands on case management, facilitating supervised visits and supporting families with complex needs.

You’ll be trusted to make a valuable impact by:

• Providing case management and direct support to parents and children, including facilitating supervised contact visits.
• Conducting intake interviews, assessments, and risk assessments to ensure safe and appropriate contact arrangements.
• Supporting families experiencing challenges such as mental health concerns, drug and alcohol issues and parenting difficulties.
• Assisting the Coordinator with reporting, scheduling, and broader program functions.

What you’ll bring

To thrive in this role, you will have:

• A tertiary qualification in Social Work, Psychology, Early Childhood or related discipline.
• Experience in family support, case management or program coordination within a child and family setting.
• Strong understanding of family law and issues impacting separated families.
• Well developed communication and organisational skills.
• Experienced using record keeping systems and ability to maintain data.

Why AnglicareSA?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

• So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
• So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
• So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

• Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
• Grow your skills and career with learning programs, professional development pathways, and education assistance
• Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
• Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

9am 13th October

For more information, please contact Sarah, Recruitment Business Partner, at [e-mail]. Please note we do not accept applications via email.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.