Program Support & Coordination for Primary Care (Hybrid)

North Western Melbourne Primary Care Network; City of Melbourne; Hybrid; AUD 67,000 - 76,000; Full time

Benefits offered by this job

Flexible working arrangements

Additional annual leave

Salary packaging up to $18,550

Parental leave

Job summary

North Western Melbourne Primary Care Network is seeking a Program Support Officer, Primary Care Commissioning to deliver administrative and coordination support for multiple programs that strengthen primary health care services in Melbourne's north-west. The role involves project administration, stakeholder coordination, and data management to support planning, delivery and reporting.

The position sits in the Health Systems Integration Directorate and works with the Primary Health Care

Qualifications

• Relevant qualifications and/or experience in administration, project support, health, community services or a related field.
• Demonstrated experience providing high-quality project support or coordination within a busy team environment.
• Strong organisational skills and ability to manage multiple priorities and deadlines.
• Well-developed written and verbal communication skills for correspondence, minutes and reports.
• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook.

Responsibilities

• Coordinate meetings, workshops and Communities of Practice, including scheduling, material prep, minutes and follow-up actions.
• Provide administrative support across primary care commissioning programs to ensure activities are on schedule.
• Maintain project plans, action logs, risk registers and program documentation.
• Collect and collate data to support reporting, monitoring and quality improvement activities.
• Prepare routine correspondence, reports, presentations and stakeholder communications.
• Support contract administration and tracking of program deliverables and milestones.
• Liaise with providers, primary care stakeholders and internal teams to support activities.
• Identify opportunities to improve administrative processes and workflows.

Skills

Administration

Project support

Stakeholder coordination

Microsoft Office

Written communication

Education

Relevant qualifications in admin/health/comm services

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

Job description

North Western Melbourne Primary Care Network is seeking a Program Support Officer, Primary Care Commissioning to deliver administrative and coordination support for multiple programs that strengthen primary health care services in Melbourne's north-west. The role involves project administration, stakeholder coordination, and data management to support planning, delivery and reporting.

The position sits in the Health Systems Integration Directorate and works with the Primary Health Care