Program Officer

Queensland Police Service; Brisbane; On-site; AUD 80,000 - 110,000; Full time

Job summary

Queensland Police Service is seeking a role within the Emergency Management & Coordination Group to support public information and warnings during disaster operations. The role focuses on developing strategies, issuing critical information, and ensuring consistent government response across levels.

The position requires capacity to participate in on-call duties and support operational responses during emergencies, including outside normal hours and deployments as needed.

Qualifications

• Knowledge or experience in public information and warnings and/or disaster management is advantageous.
• Experience with policy and procedures development is desirable.
• Strong communication and coordination skills for stakeholder engagement.

Responsibilities

• Contribute to development of public information and warnings function for disaster events.
• Create and issue warnings and critical information during disaster operations.
• Develop and improve policy, procedures, systems, and communication strategies for warnings.
• Prepare briefs, reports, and submissions related to public information and warnings.
• Build relationships with internal and external disaster management stakeholders.
• Promote teamwork and ensure timely delivery of services.

Skills

Public information & warnings

Disaster management

Strategic planning

Job description

The Queensland Police Service (QPS) Emergency Management & Coordination Group (EMCG) supports locally led and safe, resilient communities throughout Queensland.

The Command is focused on enhancing whole of government capability and delivering state level support to disaster operations based on the requirements of the Queensland Disaster Management Arrangements (QDMA).

Your key accountabilities

The core capability requirements for this role are:

• Contribute to the ongoing development of the public information and warnings function to support disaster events, including participating in strategic planning, quality assurance reviews and continuous improvement initiatives.
• Create and issue warnings and other critical public information during disaster operations and provide support and guidance to local and district levels to ensure a consistent approach to deliver public information and warnings.
• Contribute to the development and improvement of policy and procedures, systems and processes, and communication strategies in the delivery of public information and warnings.
• Prepare briefs, reports, correspondence, and submissions relating to public information and warnings in accordance with requirements.
• Build and maintain effective working relationships with key internal and external disaster management stakeholders to support the public information and warnings function.
• Promote and support a teamwork approach to the achievement of outcomes, and ensure the effective delivery of services in an efficient and timely manner.

Role Requirements

Mandatory: NIL

Qualification: NIL

Technical/Operational/ Educational experience: Knowledge, experience, or qualifications in public information and warnings, and/or disaster management will be highly regarded.

Other: Capacity to participate in an out-of-hours on-call roster and support operational duties during emergency and disaster operations. Capacity to support operational duties during disaster events. This may require work outside of normal hours (e.g. night shift), including weekends, working extended hours and may include deployment to other parts of the State.

Applications to remain current for 12 months.