Program Manager (Support At Home)

Uniting AgeWell; Geelong; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 + $2,?6

Annual Leave loading

Education and training opportunities

Employee Assistance Program (24/7)

Enhanced Parental Leave

Career pathways

Job summary

Uniting AgeWell in Victoria seeks a Program Manager to lead Home Care and Respite services across the region. You will manage multidisciplinary teams, oversee budgets and drive service development with a client-centred approach.

The role balances operational leadership with financial stewardship and growth of fee-for-service offerings, ensuring services are safe, compliant and focused on client independence and wellbeing.

Qualifications

• Proven leadership experience in aged care, health or community services.
• Track record leading multi-disciplinary teams in service delivery.
• Strong financial management with budgets and targets.

Responsibilities

• Lead day-to-day operations of Home Care and Respite services across your region.
• Develop and manage a multi-disciplinary workforce to ensure high-quality care.
• Oversee budgets, resources and financial performance against targets.
• Ensure client assessment, care planning and service delivery meet best practice standards.
• Drive client experience outcomes including satisfaction and wellbeing.
• Support compliance, risk management and readiness for audits and accreditation.
• Identify growth opportunities including fee-for-service models.

Skills

Leadership

Aged care / health

Multidisciplinary teams

Budgeting and financials

Quality and compliance

Client-centred care

Audits and accreditation

Change and service development

Job description

Job Description

About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000staff and 600volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on theBEST philosophy -Believe, Excel, Support and Trust- underpinned by our values ofKindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell - Barwon

• Easy to access with public transport andfree on/off site parking
• Above awardhourly rates
• Salary packaging benefit up to $15,900 + $2,650annually
• Annual Leave loading
• Career pathways, education and training opportunities
• Comprehensive Employee Assistance Programavailable 24/7 for our staff
• Enhanced Parental Leaveoptions
• Location options - move within ourUniting AgeWell network(Victoria and Tasmania)
• Not for profit,values-basedorganisation

About the role:

Based in Waurn Ponds, this Program Manager position is a key leadership role within Home Care, working closely with the Director to deliver high quality services to older people in the community. You will lead multi-disciplinary teams and oversee the delivery of Home Care and Respite programs, ensuring services are safe, compliant and genuinely centred on client choice and independence. The role balances operational leadership, financial stewardship and service development, including growth of fee-for-service offerings. You will play a hands-on role in shaping team capability, improving service delivery and driving strong outcomes for clients and the organisation. This is a role where your leadership directly impacts quality of life for the people you serve.

• Lead day-to-day operations of Home Care and Respite services across your region
• Manage and develop a multi-disciplinary workforce to deliver consistent, high-quality care
• Oversee budgets, resources and financial performance against agreed targets
• Ensure client assessment, care planning and service delivery meet best practice standards
• Drive client experience outcomes, including satisfaction, independence and wellbeing measures
• Strengthen compliance, risk management and readiness for audits and accreditation
• Identify growth opportunities, including implementing and expanding fee-for-service models

What You'll Bring:

• Proven leadership experience in aged care, health or community services
• Track record managing multidisciplinary teams in service delivery settings
• Strong financial management capability, including budgets and targets to ensure financial sustainability
• Experience delivering client-focused services that improve independence and wellbeing
• Knowledge of aged care standards, compliance and risk management
• Ability to lead service improvement, audits and accreditation readiness
• Experience building team capability and fostering a cohesive culture
• Practical approach to balancing quality care, operational efficiency and growth
• A commitment to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

You will need:

• A current Working With Children's Checkcard
• Full Australian working rights
• Current police records check
• Current and ongoing flu vaccinations

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

You can access the position description here: Program Manager PD.pdf