Program Manager, Regulatory Strategy – Retirement Villages

Department Of Government Services; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Department of Government Services in Melbourne, Victoria seeks a Program Manager for Retirement Villages to lead key regulatory programs and liaise with internal and external stakeholders. The role focuses on understanding the regulatory landscape, driving improved regulation, and delivering initiatives across community engagement, compliance, and policy development.

The successful candidate will manage complex briefs, establish strong working relationships, and support a fair, safe and secure

Qualifications

• Proven experience in leading and managing projects and programs.
• Strong interpersonal and negotiation skills with ability to engage diverse stakeholders.
• Highly developed influence and negotiation skills to gain agreement.
• Strong conceptual and analytical skills to identify challenges and drive improvements.
• Proven ability to prepare complex briefs, correspondence, emails and reports with clear language.
• Commitment to diversity, inclusion and accessible services for all.

Responsibilities

• Identify, source, and coordinate diverse resources across CAV, ensuring alignment with stakeholders for program planning, execution, and reporting.
• Provide strategic, high-level advice to senior management on program delivery.
• Draft and coordinate production of high-quality reports, submissions, and media content.
• Proactively build and maintain relationships with internal and external stakeholders to improve compliance and trust in the regulator.

Skills

Project leadership

Stakeholder management

Negotiation

Analytical thinking

Briefing & report writing

Cultural awareness

Job description

Department of Government Services in Melbourne, Victoria seeks a Program Manager for Retirement Villages to lead key regulatory programs and liaise with internal and external stakeholders. The role focuses on understanding the regulatory landscape, driving improved regulation, and delivering initiatives across community engagement, compliance, and policy development.

The successful candidate will manage complex briefs, establish strong working relationships, and support a fair, safe and secure