Program Manager, Entperise Platform Transformation

The Aquarium; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work

Job summary

NSW Government is seeking a Program Manager to lead the Enterprise Platform Transformation, accountable for end-to-end delivery across a multi-year ERP modernization with TechnologyOne OneCouncil.

You will set and govern a master roadmap, drive governance forums, manage budgets and vendor performance, and define success metrics to ensure benefits realization for finance, procurement, payroll, and service functions.

Qualifications

• Proven track record leading multi-year ERP or enterprise SaaS programs.
• Public sector experience is preferred.
• Ability to manage budgets and vendor costs.
• Independence with no conflicting interests in vendor work.
• Hands-on TechnologyOne experience will be advantageous.

Responsibilities

• Build and run the master roadmap for the program.
• Chair governance forums from control groups to executive steering.
• Manage budgets, forward spend, and vendor costs.
• Hold TechnologyOne and other suppliers to commitments and escalate when needed.
• Define success metrics for each module and track delivery.
• Ensure the platform is configured as designed, not heavily customized.
• Provide executives with clear, actionable briefings.

Skills

Program governance

Stakeholder management

Vendor management

ERP/ERP program

Executive briefing

Risk management

Tools

TechnologyOne

Excel

Job description

Program Manager, Enterprise Platform Transformation

NSW Government | South-West Sydney | 36-month contract | Hybrid

Take a transformation from first day to final go-live.

A NSW government body has committed to replacing its patchwork of standalone systems with one connected enterprise platform, TechnologyOne OneCouncil. Over the next three financial years, that platform will take over finance, assets, procurement, planning, payroll, property and rates, and customer service. Someone needs to hold the whole picture together, keep the vendors honest, and make sure the promised benefits show up. That's this role.

The role

You'll be the single point of accountability for the program. Day to day, you will:

• Build and run the master roadmap, working out what moves when, and what depends on what
• Chair and drive the program's governance forums, from working-level control groups to the executive steering group and formal stage gates
• Keep the money under control, including budgets, forward spend and vendor costs
• Hold TechnologyOne and every other supplier to their commitments, and elevate when they miss them
• Define how success will be measured for each module, then track whether it's delivered
• Keep the program disciplined about configuring the platform as designed rather than customising it
• Give executives clear, confident briefings they can act on

What the first three months look like

You'll hit the ground running. Expect to set up the program's governance, agree the delivery approach with TechnologyOne, lay down a baseline roadmap for the full three years, put risk and issue management in place, and produce the first executive dashboard. By the end of the quarter, the program should have a clear shape and rhythm.

What you'll leave behind

A version-controlled roadmap, monthly executive reporting, a benefits framework with baselines, a live risk and issues register, governance templates, a vendor performance framework, and a mobilisation plan with a resourcing model.

You'll bring

• A track record of leading large, multi-year ERP or enterprise SaaS programs, ideally in the public sector
• Credibility with executives and the ability to deliver difficult messages well
• Commercial sense and comfort managing multiple vendors at once
• Absolute independence. You and your business can't have a stake in the work you're overseeing, and you'll need to be upfront about any ties to TechnologyOne or other program suppliers
• Hands-on TechnologyOne experience, which will set you apart

The details

• 36 months, fixed term, with no extension option
• 35-40 hours a week, with some on-site time and flexibility on the rest
• Reports to the head of ICT
• Laptop, systems access and parking provided
• Earliest start available