Program Manager, ANZ Public Sector

Amazon; Canberra; On-site; AUD 90,000 - 140,000; Full time

Job summary

Amazon is seeking a highly organised Program Manager / Executive Assistant to support the ANZ Public Sector Federal Government business. This role blends day-to-day planning with executive support for the Head of Federal Government, thriving in a fast-paced environment across multiple workstreams.

You will coordinate cross-functional initiatives, manage calendars, prepare briefings, and support hiring activities while driving operational excellence and reporting on KPIs to senior leadership.

Qualifications

• 2+ years of program or project management experience
• 3+ years of maintenance planner/scheduler experience in industrial maintenance, manufacturing, or distribution industries
• 3+ years of advanced Microsoft Word and Excel experience
• Experience with AI centric business and automation of work processes

Responsibilities

• Support leadership with day-to-day operational planning, cadence management, and planning cycles
• Coordinate cross-functional initiatives across sales, specialist, partner, and marketing teams
• Track and report on key business metrics, pipeline and KPIs
• Maintain and manage planning documents, trackers, and dashboards
• Drive process improvements and operational excellence
• Coordinate annual and mid-year planning processes (OP1/OP2) and data gathering
• Coordinate hiring activities including scheduling, tracking, and onboarding logistics
• Provide executive assistance to Head of Federal Government
• Manage complex calendars with key stakeholders
• Lead customer engagement strategy to deliver high customer care
• Prepare briefing materials, agendas, and pre-reads
• Coordinate executive-level engagements with government customers and internal stakeholders

Skills

Program management

Executive assistance

MS Word & Excel

AI/automation of processes

Education

Bachelor's degree or equivalent

Job description

Description

We are seeking a highly organised and proactive Program Manager / Executive Assistant to support the ANZ Public Sector Federal Government business. This role combines day-to-day business planning and coordination with executive support to the Head of Federal Government. The ideal candidate thrives in a fast-paced environment, is comfortable operating across multiple workstreams, and brings strong organisational, communication, and problem-solving skills.

This is an excellent opportunity for someone looking to build a career in Executive facing Federal Government program management within a high-growth technology business while gaining exposure to senior leadership and government sector strategy.

Key job responsibilities

• Support the ANZPS FED leadership team with day-to-day operational planning, cadence management, and business rhythm activities (WBRs, MBRs, QBRs, and planning cycles)
• Coordinate cross-vertical and cross-functional initiatives across sales, specialist, partner, and marketing teams to ensure alignment on FED priorities
• Track and report on key business metrics, pipeline health, goal attainment, and operational KPIs
• Maintain and manage team planning documents, trackers, and dashboards
• Drive operational excellence by identifying process gaps and implementing improvements
• Support annual and mid-year planning processes (OP1/OP2) including data gathering, narrative coordination, and timeline management
• Coordinate hiring activities including interview scheduling, candidate tracking, and onboarding logistics
• Executive Assistance to Head of Federal Government
• Manage complex calendar scheduling, with key Customer stakeholders
• Run a customer engagement strategy against the FED Priorities with a view to delivering high customer care and relationship building
• Prepare briefing materials, agendas, and pre-reads for internal and external meetings
• Coordinate executive-level engagements with government customers, partners, and internal stakeholders

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 2+ years of program or project management experience
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
• 3+ years of advanced Microsoft Word and Excel experience
• Any prior experience in AI centric business with high proficiency in artifact management and automation of work processes

Preferred Qualifications

• Experience in a highly analytical, results-oriented environment with cross functional interactions
• Bachelor's degree or equivalent
• Experience at a relationship management role in an enterprise environment or equivalent

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.