Program Lead - Counselling Services
Anglicare Sydney
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Anglicare Sydney seeks an experienced Program Lead to head Counselling and Family Mental Health Support Services in Shoalhaven/Dapto. You will lead Counsellors, Case Managers and students, while maintaining a small clinical caseload and delivering evidence-based counselling.
You will provide strategic leadership, clinical guidance and oversight of service delivery, collaborations with schools, NSW Health and community agencies, and ongoing quality improvement.
Qualifications
- Leadership experience guiding multidisciplinary teams.
- Minimum of 5 years’ leadership experience with children, young people and families.
- Extensive counselling and/or family therapy experience.
- Experience with complex case management and psychosocial/risk assessments.
- Experience supervising multidisciplinary teams and providing clinical supervision.
- Knowledge of trauma-informed and family-centred practice.
- Strong communication and stakeholder engagement skills.
Responsibilities
- Lead, coach and supervise Counsellors, Case Managers and student placements.
- Foster a high-performing, values-driven team culture.
- Provide clinical leadership and practice guidance across counselling and case management.
- Maintain a small clinical caseload delivering evidence-based counselling.
- Manage a portfolio of complex family case management clients.
- Undertake psychosocial, mental health and risk assessments.
- Develop Family Support Plans and therapeutic intervention plans.
- Coordinate care across schools, NSW Health, GPs and community agencies.
- Facilitate case conferences and multidisciplinary planning meetings.
- Build referral pathways with internal and external stakeholders.
- Promote services through community engagement and partnerships.
- Monitor quality, outcomes, budgets and KPIs; ensure funding compliance.
- Lead service innovation and continuous improvement; align with Anglicare's mission.
Skills
Education
Tools
Job description
Do you want a career that means more?
At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.
We're a well-respected not-for-profit that's been serving society's most vulnerable for over 170 years. Each year, we achieve life-changing outcomes for more than 40,000 people who rely on our person-centred support. And now, we're extending our reach and impact even further.
As our Program Lead – Family Mental Health Support Services, you'll play a pivotal role in supporting children, young people and families experiencing mental health challenges by leading an integrated service that combines clinical leadership, therapeutic counselling and complex case management.
This is more than a leadership role. You'll inspire and develop a multidisciplinary team while remaining connected to frontline practice, maintaining a small caseload of counselling and complex family case management. Your leadership will ensure children, young people and families receive coordinated, trauma-informed and person-centred support that strengthens resilience, improves wellbeing and creates lasting change.
Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values, we live them.
As our Program Lead – Counselling and Family Mental Health Support Services, you'll provide strategic leadership, professional supervision and operational oversight of Anglicare's Shoalhaven Counselling and Shoalhaven/Dapto Family Mental Health Support Services.
Leading a team of Counsellors, Case Managers and student placements, you'll foster a culture of clinical excellence, collaboration and continuous improvement while ensuring the delivery of high-quality therapeutic and case management services.
Alongside your leadership responsibilities, you'll maintain a small portfolio of counselling clients and complex family case management, providing specialist intervention where families require additional clinical expertise and coordinated support.
- Lead, coach and professionally supervise Counsellors, Case Managers and student placements.
- Foster a high-performing, collaborative and values-driven team culture.
- Provide clinical leadership and practice guidance across counselling and case management services.
- Maintain a small clinical caseload delivering evidence-based counselling.
- Manage a portfolio of complex family case management clients.
- Undertake comprehensive psychosocial, mental health and risk assessments.
- Develop Family Support Plans and therapeutic intervention plans.
- Coordinate care across schools, NSW Health, GPs and community agencies.
- Facilitate case conferences and multidisciplinary planning meetings.
- Build referral pathways with internal and external stakeholders.
- Promote services through community engagement and partnerships.
- Monitor quality, outcomes, budgets and KPIs.
- Ensure compliance with funding and professional standards.
- Lead service innovation and continuous improvement.
- Champion Anglicare's Christian mission and values.
You're an experienced clinician and inspiring leader who is passionate about improving mental health outcomes for children, young people and families.
You enjoy developing people, strengthening services and working collaboratively with families and partner organisations to deliver holistic, coordinated care.
Most importantly, you'll demonstrate Anglicare's values of Integrity, Justice, Compassion and Excellence.
- Tertiary qualifications in Social Work, Psychology, Counselling, or related discipline.
- Current registration or professional membership (AASW, PACFA, ACA, AHPRA or equivalent).
- Current NSW Driver Licence.
- Minimum of 5 years’ experience in leadership and working with individuals, children, young people and families experiencing mental health concerns.
- Extensive counselling and/or family therapy experience.
- Significant complex case management experience.
- Experience completing psychosocial and risk assessments.
- Leadership experience supervising multidisciplinary teams.
- Strong knowledge of trauma-informed and family-centred practice.
- Excellent communication and stakeholder engagement skills.
- Experience leading Family Mental Health Support Services.
- Experience supervising students or early career practitioners.
- Knowledge of NSW child and family systems.
- Experience delivering therapeutic groups or parenting programs.
- Knowledge of quality improvement and funding compliance.
We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.
At Anglicare, you'll enjoy the security, stability and opportunities that come with a strong, well-established organisation while continuing to grow your career.
- Flexible work options where operationally possible.
- Salary packaging to increase your take-home pay.
- Up to $2,650 tax free for meals and entertainment.
- Ongoing professional development and leadership training.
- Clinical supervision and continuing professional development.
- Employee Assistance Program.
- Fitness Passport.
- Exclusive discounts with hundreds of retailers.
We're many services, with one purpose, to meet people where they are and walk with them.
At Anglicare, we believe everyone is Made for Connection with God, with each other and with the places we call home. Through compassionate counselling, coordinated case management and meaningful relationships, we help children, young people and families build resilience, strengthen mental wellbeing and move forward with hope.
If you're passionate about leading integrated mental health services while remaining connected to frontline practice, we'd love to hear from you.
Anglicare is as wonderfully diverse as the customers and communities we support. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, genders, abilities and cultural backgrounds.
Successful applicants will be required to complete relevant pre-employment checks.
Application Close Date: September 13, 2026
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
