Program Director

The Hr Ally; Western Australia; On-site; AUD 160,000 - 260,000; Full time

Job summary

The Hr Ally in Perth, WA, seeks a Program Director with 15+ years of experience to lead a major retail transformation in the utilities sector. You will provide governance, align executive stakeholders, and partner with vendors and delivery partners to deliver scope, schedule, risks, and outcomes.

This role demands strong leadership, risk management, and the ability to prevent scope creep while ensuring changes are governed.

Qualifications

• Strong utilities sector experience, preferably within Australian retail energy or utility environments.
• Demonstrated experience managing strategic relationships with product vendors and executive leadership teams.
• Experience delivering large-scale enterprise transformations involving customer, billing, and retail platforms.
• Prior experience in Western Australia or government-owned utility environments is highly desirable.

Responsibilities

• Provide overall leadership, governance, and accountability for the retail transformation program.
• Manage executive stakeholders, Steering Committees, and key decision-making forums while maintaining alignment to program objectives.
• Partner with the utility, product vendor, and delivery partners to establish a single source of truth for scope, schedule, risks, and outcomes.
• Drive proactive risk, issue, dependency, and escalation management to protect business operations and customer outcomes.
• Prevent scope creep and ensure all changes are formally assessed, governed, and approved.

Skills

Utilities sector experience

Executive stakeholder management

Enterprise transformation delivery

Leadership and governance

Vendor management

Executive communication

Job description

Role: Program Director
Location: Perth, WA, Australia
Experience: 15+ yrs
Job Type: Permanent / Contract

Must Have Technical/Functional Skills:

• Strong utilities sector experience, preferably within Australian retail energy or utility environments.
• Demonstrated experience managing strategic relationships with product vendors and executive leadership teams.
• Experience delivering large-scale enterprise transformations involving customer, billing, and retail platforms.
• Prior experience in Western Australia or government-owned utility environments is highly desirable.
• Provide overall leadership, governance, and accountability for the retail transformation program.
• Manage executive stakeholders, Steering Committees, and key decision-making forums while maintaining alignment to program objectives.
• Partner with the utility, product vendor, and delivery partners to establish a single source of truth for scope, schedule, risks, and outcomes.
• Drive proactive risk, issue, dependency, and escalation management to protect business operations and customer outcomes.
• Prevent scope creep and ensure all changes are formally assessed, governed, and approved. Hold vendors and delivery partners accountable for quality, delivery commitments, and program outcomes.
• Work closely with business leaders to ensure parallel operational activities are not adversely impacted during the transformation.

Generic Managerial Skills:

• Program Governance, Vendor Management, End to end Project Management, Executive communication