Program Coordinator - Positive Ageing

Playford; South Australia; Hybrid; AUD 79,000 - 96,000; Full time

Job summary

The City of Playford is seeking a dedicated Program Coordinator to deliver and coordinate community programs for older people, with a focus on Men’s Programs. You will support clients in goal-setting, build capacity, and foster connections in a safe, inclusive environment.

You will ensure service delivery aligns with CHSP guidelines and the Aged Care Act, while balancing warmth with structure and maintaining professional boundaries within a supportive team.

Qualifications

• Experience delivering community, aged care or Men’s programs in a professional, person-centred environment.
• Experience building meaningful, professional relationships with people from diverse backgrounds, including older men participating in group-based programs.
• Understanding of aged care frameworks, CHSP and wellness and reablement principles preferred.
• Excellent interpersonal and communication skills with ability to balance empathy and boundaries.
• Strong organisational skills and ability to manage competing priorities.

Responsibilities

• Coordinate and deliver targeted Men’s programs, activities and outings that support wellbeing, connection and individual goals.
• Support delivery of group-based programs, such as walking groups and social outings including men-specific programs.
• Build and maintain professional relationships with clients, staff, volunteers, contractors and community partners.
• Support clients through intake, review and exit processes in line with CHSP requirements.
• Gather feedback, evaluate outcomes and contribute to continuous improvement.
• Coordinate and support volunteers and contractors involved in program delivery.
• Ensure programs align with CHSP requirements, Aged Care Act and Council policies.
• Accurately record client and program information in My Aged Care and Council systems.
• Collaborate with the Positive Ageing team to deliver high-quality, compliant community services.

Job description

Full time or Part time opportunity | Fixed term contract until 30/06/2027

starting from $87,451 FTE + Superannuation

At the City of Playford, we believe ageing is about staying connected, valued and engaged in community life. As one of South Australia's fastest growing council areas, Playford is home to diverse stories, lived experience and strong community spirit. Our Positive Ageing team plays a vital role in supporting older people to live well, connect with others and remain engaged in their community.

This role is for someone who is passionate about supporting older people, particularly older men to remain connected and engaged with their community. You will bring warmth, energy and confidence to the team.

Why this role?

As the Program Coordinator, you will play a key role in coordinating and delivering community programs that support older people, with a particular focus on our Men’s Programs. You will assist clients in creating individual goals, building capacity and fostering connections. You will help create a safe and inclusive environment, where people feel comfortable to connect, participate and belong.

You will have a sound understanding of Aged Care and ensure that program delivery is professional and in line with the Commonwealth Home Support Program (CHSP) guidelines and in accordance with the Aged Care Act (2024).

This role suits someone who can balance warmth with structure, build strong professional rapport while maintaining appropriate boundaries, and bring a thoughtful, person-centred approach to community service delivery.

What you will get to do:

• Coordinate and deliver targeted Men’s programs, activities and outings that support wellbeing, connection and individual goals
• Support the delivery of group‑based programs, such as walking groups, social groups outings including programs that specifically support men
• Build and maintain strong, professional relationships with clients, staff, volunteers, contractors and community partners
• Support clients through intake, review and exit processes in line with CHSP requirements
• Gather feedback, evaluate outcomes and contribute to continuous improvement
• Coordinate and support volunteers and contractors involved in program delivery
• Ensure programs are delivered in line with CHSP requirements, Aged Care Act and Council policies and procedures.
• Accurately record client and program information in My Aged Care and Council systems
• Work collaboratively with the Positive Ageing team to deliver high‑quality, compliant community services

What you will bring:

• Demonstrated experience delivering community, aged care or Men’s programs in a professional, person‑centred environment
• Experience building meaningful, professional relationships with people from diverse backgrounds, including older men participating in group‑based programs
• An understanding of (or willingness to build knowledge in) aged care frameworks, CHSP, wellness and reablement principles
• Excellent interpersonal and communication skills, with the ability to balance empathy, professionalism and clear boundaries
• Strong organisational skills, initiative and the ability to manage competing priorities
• Confidence coordinating volunteers and working collaboratively with internal and external stakeholders
• Qualifications or relevant experience in Aged Care, Community Services or a related field

What’s in it for you:

• Work that genuinely makes a difference in the lives of older people
• Autonomy and trust to manage your workload within a supportive, collaborative team
• A values‑driven organisation guided by clear Foundation Principles
• An environment that values professionalism, individuality and continuous improvement

More information

Further information on the role accountabilities, and essential and desirable criteria can be found in the attached Position Description.

For a confidential discussion or to obtain additional information, please contact Georgia Proctor, Manager, Positive Ageing on 0456 366 632 or by email [e-mail]

Applications will close at 12:00pm on Friday 6 November2026

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you insubmittingyour application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fullyparticipatein the recruitment process.