Program Assistant

Grampians Health; Ballarat; Presencial; AUD 34.000 - 47.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Descripción de la vacante

Grampians Health Ballarat invites applications for a part-time Program Assistant (Administration) in the Central Intake team. The role focuses on processing referrals, handling enquiries by phone and email, and ensuring accurate entry into the patient administration system.

You will join a small, friendly team and support timely access to care for clients. Prior admin experience in healthcare is valued. Fixed-term until May 2027, 24 hours per fortnight.

Formación

• Proficient data entry skills with high accuracy.
• Excellent written and verbal communication.
• Strong organization with ability to manage competing tasks.
• Experience in healthcare administration or customer service is a plus.

Responsabilidades

• Support the efficient management of referrals to ensure timely access to care.
• Handle phone and email enquiries related to referrals.
• Enter referrals onto the patient administration database and direct to appropriate teams.

Conocimientos

Data entry

Communication

Organization

Healthcare admin

Descripción del empleo

$29.57 per hour+ salary packaging | Program Assistant - Central Intake

Part-time fixed term until May 2027 - 24 hours per fortnight

About the role

Do you have an eye for detail? And have experience in data entry? We would love to hear from you! Grampians Health Ballarat is seeking a Program Assistant (Administration) to join our Central Intake team on a part‑time fixed capacity.

As a Program Assistant with us you have the opportunity to support the efficient management of referrals to ensure our clients and consumers can access the care they need in a timely way. You will be part of a small, friendly team primarily responsible for managing incoming referrals and ensuring they are directed to the correct areas of our organisation. This will include managing phone and email enquiries and entering referrals onto our patient administration database.

Skills and experience

A Program Assistant who joins our team will:

• be an excellent communicator, committed toworkingat the highest standard. This includes the ability toidentifyand solve problems constructively, listen, and relay information.
• be a hard worker, with excellent organisational skills,being able to adapt to competing demands.
• be efficient andaccuratein data entry ensuring that referrals can be entered correctlyandin a timely manner
• previousexperience in administration or customer service in a healthcareenvironment will also be highly regarded.

About Grampians Health

Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.Uniquely located within easy access to Melbourne, Ballarat has some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here -Visit Ballarat

Diversity and Inclusion

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.

Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.

Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.