Products Specialist

P&N Bank; Brisbane; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangements

Leadership development programs

Home loan and banking productDiscounts

Incentive scheme for exceptional perf.

Purchased leave (up to 2 weeks)

Parental leave (12 weeks)

Volunteer leave (2 days)

Social clubs

Job summary

P&N Bank is seeking a Product Specialist to join our Products team on a 12-month maximum term contract to shape the future of our banking products and services.

You’ll support development and ongoing management of our product portfolio, using customer insights and performance data to identify opportunities that improve customer outcomes and support business growth. You’ll work with stakeholders across the business from concept to implementation.

Qualifications

• Experience in product management within banking, financial services, or a related industry.
• Experience supporting product development initiatives or delivering product-related projects.
• Strong analytical skills with the ability to interpret data and generate meaningful insights.
• Commercial awareness and understanding of product performance drivers.
• Strong stakeholder engagement and relationship-building across groups.
• Knowledge of core banking systems is advantageous.
• Knowledge of financial product legislation and regulatory requirements.

Responsibilities

• Support the development and execution of product strategies across the Bank's product portfolio.
• Analyse market trends, customer needs, competitor activity and product performance to identify opportunities for improvement.
• Contribute to planning and delivery of new product initiatives and enhancements to existing products.
• Coordinate product development activities and support delivery of product-related projects.
• Review pricing and make recommendations based on market conditions and product performance.
• Maintain product documentation, including terms and conditions and supporting materials.
• Act as a subject matter expert on product-related matters and support internal stakeholders with product inquiries.
• Build effective working relationships across the business to support product initiatives and change activities.
• Ensure product activities comply with relevant legislation, regulatory requirements and internal policies.

Skills

Product management experience

Banking/FS domain knowledge

Analytical skills

Stakeholder engagement

Communication skills

Regulatory knowledge in financials

Tools

Core banking systems

Job description

Where you’ll add value

We're looking for a Product Specialist to join our Products team on a 12 month maximum term contract basis to help shape the future of our banking products and services.

This role is responsible for supporting the development and ongoing management of the Bank's product portfolio. You'll use customer insights, market intelligence and product performance data to identify opportunities that improve customer outcomes and support business growth.

Working closely with stakeholders across the business, you'll contribute to product initiatives from concept through to implementation. You'll also play an important role in pricing reviews, product governance and ensuring products remain competitive and compliant.

Working as part of an inclusive and collaborative team your key responsibilities will include:

• Support the development and execution of product strategies across the Bank's product portfolio.
• Analyse market trends, customer needs, competitor activity and product performance to identify opportunities for improvement.
• Contribute to the planning and delivery of new product initiatives and enhancements to existing products.
• Coordinate product development activities and support delivery of product-related projects.
• Review pricing and make recommendations based on market conditions and product performance.
• Maintain product documentation, including terms and conditions and supporting product materials.
• Act as a subject matter expert on product-related matters and support internal stakeholders with product enquiries.
• Build effective working relationships across the business to support product initiatives and change activities.
• Ensure product activities comply with relevant legislation, regulatory requirements and internal policies.

What sets you up for success

• Experience in product management within banking, financial services, or a related industry.
• Experience supporting product development initiatives or delivering product-related projects.
• Strong analytical skills with the ability to interpret data and generate meaningful insights.
• Commercial awareness and an understanding of product performance drivers.
• Strong stakeholder engagement skills and the ability to build effective working relationships.
• Experience working with or understanding core banking systems will be highly regarded.
• Knowledge of legislation and regulatory requirements relating to financial products.
• Strong communication skills and confidence working across a variety of stakeholder groups.

What we can offer you

There’s life at work, and life outside of work – and we understand that.That’s why we offer an extensive range of employee benefits.

• Enjoy flexible work arrangements.
• Be supported with leadership and professional development, such as education assistance, mentoring, and emerging leadership programs.
• Generous discounts on home loans, personal loans, insurance and other banking products and services.
• An incentive scheme for exceptional performance, up to two weeks’ additional purchased leave per year, and novated lease program.
• 12 weeks paid parental leave for the primary care giver, and three weeks for the non-primary care giver.
• Two days’ paid volunteer leave each year to use with a community partner of your choice.
• Employee social clubs in our Perth and Coffs Harbour corporate offices.

About us

Are you looking for a career with endless opportunities? There’s more to us than banking. We are a competitive Australian retail bank with customer-centricity at the heart of everything we do.

P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities.

Our culture is the sum of how we do things – and we believe it’s a real point of difference.Our culture is shaped by each and every one of us and by joining us, you will shape it too. We empowerour people, mistakes are seen as an opportunity to learn, and we encourage diverse thinking. We are driven by a shared purpose and come together to build a workplace of trust and belonging for all.

We continue to transform, shape, and develop the products, services, digital tools, and experience we offer our customers of today and tomorrow. To help us achieve our ambitious plans, we’re looking for talented individuals to join our teams across all three states and all areas of our organisation.

What does our recruitment process look like?

The process can include a phone screen, virtual and/or face-to-face interview, psychometric testing, reference checks, and all relevant background checks.

At P&N Group, we are committed to creating an inclusive employee experience and better understanding the needs of our customers. We support this through employee networks, flexible work options, mentoring and initiatives that strengthen inclusion and cultural understanding across the organisation. We welcome and encourage applications from people of all backgrounds, identities, and lived experiences. This includes people who identify as LGBTQIA+, people with disability and/or who are neurodivergent, Aboriginal and/or Torres Strait Islander peoples, and people of all genders, ages and cultural backgrounds.

If you require adjustments or flexibility during the recruitment process, please contact our Talent Acquisition team at ***********@pnbank.com.au. We’ll work with you to support your participation.

To find out more about what it’s like to work with us, visit https://www.pnbank.com.au/about/careers/, or meet some of our people here https://www.youtube.com/watch?v=ae8tyBGYofI.

The closing date for applications is 13th November 2026. (Please note that candidate screening and interviews may be completed prior to advertisement closure date.)