Production - MPS Support & Deployment Specialist

Salt; Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

Salt seeks a Production - MPS Support & Deployment Specialist in Sydney on a 12-month contract. The role sits at the crossroads of post-production, technology and workflow operations, supporting global teams with robust tools and workflows.

You'll deploy, support and maintain post-production tools, troubleshoot workflows, and collaborate with editors, colourists, and external vendors to keep productions on schedule.

Qualifications

• Several years of experience in post-production environments.
• Experience designing and optimizing post-production workflows.
• Ability to troubleshoot complex post-production systems and workflows.

Responsibilities

• Provide first-line technical support to editors and post teams.
• Troubleshoot post-production workflows and technical issues.
• Support deployment and maintenance of post-production tools and services.
• Collaborate with external post-production vendors to meet technical requirements.
• Manage issues that could affect production schedules and delivery deadlines.
• Work with internal product, engineering and technology teams to resolve workflow issues.
• Help standardise and improve post-production workflows.
• Support a global team operating across regions.

Skills

Post-production workflows

Troubleshooting

Vendor coordination

Technical communication

Workflow optimization

Independent work / global team

Cloud-based workflows

Tools

Avid Media Composer

Colorfront

Baselight

Job description

Production - MPS Support & Deployment Specialist

We're working with a major global entertainment business that is looking to add a Post-Production Support & Deployment Specialist to their Sydney team.

This is an interesting opportunity for someone who sits at the intersection of post-Production, technology and workflow operations and is looking to move beyond working on individual productions into a broader technical support and workflow-focused role.

The team is growing its global capability and needs someone who can help post-production teams and external vendors keep their workflows, systems and tools running smoothly.

12-month contract | Sydney | Hybrid

The role

You'll act as a key technical point of contact for post-production teams, helping to deploy, support and maintain the tools and workflows they rely on to deliver content.

You'll be involved in:

• Providing first-line technical support to editors, colourists, sound teams and other post-production users
• Troubleshooting post-production workflows, systems and technical issues
• Supporting the deployment and maintenance of post-production tools and services
• Working with external post-production vendors to ensure they can meet technical and delivery requirements
• Managing issues that could potentially impact production schedules and delivery deadlines
• Working closely with internal product, engineering and technology teams to identify and resolve workflow issues
• Helping improve and standardise post-production workflows and processes
• Supporting a broader global team operating across multiple regions

This isn't a production coordinator role. It's much more technical and workflow-focused, so we're looking for someone who genuinely enjoys understanding how post-production technology works and solving problems when things don't go to plan.

About you

You’ll ideally come from a post-production house, studio, production company or similar technical post environment, with several years experience working across production and post-production workflows.

We're particularly interested in people with experience across:

• Avid Media Composer
• Colorfront
• Baselight
• Dailies and media workflows
• Ingest, media management and turnovers
• Post-production workflow design and optimisation
• Technical troubleshooting and problem solving
• Working with external post-production vendors
• Cloud-based or remote post-production workflows

DIT / Digital Imaging Technician experience would be highly regarded, particularly where you've worked with modern cloud-based post-production pipelines.

You don't necessarily need to have come from a traditional 'support' or engineering title. If you're a Senior Assistant Editor, Post-Production Engineer, DIT, Post Production Supervisor or similar and have developed a strong technical understanding of workflows and systems, we'd be interested in talking to you.

What we're looking for

We're looking for someone who:

• Has strong technical understanding of modern post-production workflows
• Is comfortable troubleshooting issues rather than simply escalating them
• Can communicate effectively with both creative/post-production users and technical teams
• Understands the importance of technical accuracy, security and delivery deadlines
• Is comfortable working with external vendors and multiple stakeholders
• Enjoys improving workflows and finding better ways of doing things
• Can work independently but is also comfortable operating as part of a global team

What's on offer?

• 12-month contract
• Sydney-based
• Hybrid working
• Occasional evening/weekend work may be required as part of the global support model
• Potential on-call requirement, currently expected to be approximately one weekend every 12-15 weeks
• Opportunity to work within a genuinely global post-production technology environment
• Start ASAP

This is a great opportunity for someone who has built their career in post-production and is now looking to take the next step into post-production technology, workflow and operations.

Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.