Product Support Specialist - Tech & Electronics Enthusiast

ActiveRecruitment; Sydney; On-site; AUD 52,000 - 60,000; Full time

Job summary

ActiveRecruitment in Sydney is seeking five Inbound Customer Support Specialists to join a permanent team at Marsden Park. You will handle phone calls, emails, and online chat to help customers get the most from their consumer electronics purchases.

You’ll be a friendly, tech-savvy problem-solver who enjoys helping people and thrives in a dynamic, active lifestyle brand environment. This globally recognised leader offers career growth and teamwork.

Qualifications

• Great communication skills and a genuine love of helping people.
• Curious mind with a knack for problem-solving.
• Confidence with technology and learning new systems.
• Positive attitude and team-player mentality.
• Interest in consumer electronics, fitness, sport or the outdoors.

Responsibilities

• You'll be the friendly voice helping customers solve problems, answer product questions and get the most out of their purchases. From phone calls and emails to online chat, you'll deliver great customer service and find solutions that get people back to doing what they love.

Skills

Excellent communication

Problem solving

Tech-savvy

Team player

Interest in electronics/outdoors

Job description

ActiveRecruitment in Sydney is seeking five Inbound Customer Support Specialists to join a permanent team at Marsden Park. You will handle phone calls, emails, and online chat to help customers get the most from their consumer electronics purchases.

You’ll be a friendly, tech-savvy problem-solver who enjoys helping people and thrives in a dynamic, active lifestyle brand environment. This globally recognised leader offers career growth and teamwork.