Inbound Tech Support Specialist – Electronics

Active Recruitment Pty Ltd; Sydney; Vor Ort; AUD 42.000 - 60.000; Vollzeit

Zusammenfassung

Active Recruitment Pty Ltd is helping a globally recognised consumer electronics brand fill multiple Inbound Customer Support roles in Marsden Park, Sydney. You’ll be the friendly voice solving product questions and ensuring customers get the most from their purchases.

As part of a dynamic team, you’ll handle phone, email and chat support, learn new systems quickly, and develop your knowledge of tech and active lifestyle products. Great communicator with problem-solving mindset welcome.

Qualifikationen

• Excellent communication skills and a genuine love of helping people.
• Curious mindset with knack for problem-solving and learning new systems.
• Positive attitude, team-player mentality, and interest in consumer electronics/outdoors.

Aufgaben

• Assist customers via phone, email and online chat.
• Provide timely, accurate product information and troubleshooting guidance.
• Deliver high-quality customer service to help customers get the most from their purchases.

Kenntnisse

Great communication

Problem solving

Tech curiosity

Team player

Interest in electronics/outdoors

Jobbeschreibung

Active Recruitment Pty Ltd is helping a globally recognised consumer electronics brand fill multiple Inbound Customer Support roles in Marsden Park, Sydney. You’ll be the friendly voice solving product questions and ensuring customers get the most from their purchases.

As part of a dynamic team, you’ll handle phone, email and chat support, learn new systems quickly, and develop your knowledge of tech and active lifestyle products. Great communicator with problem-solving mindset welcome.