Product Specialist - Sales

EV Retail International; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus structure

Job summary

EV Retail International in Sydney North Shore NSW is seeking a Product Specialist to represent Denza, guiding customers through the future of mobility with deep product knowledge and a premium, experience-led journey.

You’ll deliver world-class customer experiences in-store and at events, showcase Denza vehicles through engaging presentations and test drives, and simplify EV and hybrid technology for everyday customers.

Qualifications

• Passion for customer experience and emerging technology.
• Excellent communication and ability to simplify complex concepts.
• Confidence in engaging customers and presenting premium products.
• Proactive, team-oriented attitude.
• Retail or technology environment experience preferred.

Responsibilities

• Supporting customers through their journey to purchase.
• Delivering a world-class customer experience in-store and at events.
• Showcasing Denza vehicles through engaging presentations and test drives.
• Explaining EV and hybrid technology in a simple, compelling way.
• Collaborating with management and finance teams to support sales opportunities.
• Representing the Denza brand with professionalism and energy.
• Continuously building knowledge of EV technology and market trends.

Skills

Customer experience

Communication

EV knowledge

Product presentations

Retail experience

Job description

EV Retail International – Sydney North Shore NSW

Are you passionate about technology, innovation and delivering exceptional customer experiences?

EV Retail is seeking a driven and engaging Product Specialists to represent Denza a next-generation electric and plug-in hybrid vehicle brand redefining automotive luxury and technology.

This is not a traditional car sales role and you don't need dealership experience. This is about experience, education, and connection — guiding customers through the future of mobility.

About the Role

Working from our Northshore Test Drive Studio, as a Product Specialist, you will be the face of Denza, helping customers understand, experience and ultimately choose the right vehicle for their lifestyle.

You’ll combine deep product knowledge, strong communication skills and a customer-first mindset to create a seamless and premium journey from first interaction through to purchase.

What You’ll Be Doing

• Supporting customers through their journey to purchase
• Delivering a world-class customer experience in-store and at events
• Showcasing Denza vehicles through engaging presentations and test drives
• Explaining EV and hybrid technology in a simple, compelling way
• Collaborating with management and finance teams to support sales opportunities
• Representing the Denza brand with professionalism and energy
• Continuously building your knowledge of EV technology and market trends

What We’re Looking For

• A genuine passion for customer experience and emerging technology
• Strong communication skills with the ability to simplify complex concepts
• Confidence in engaging customers and presenting premium products
• A proactive, team-focused attitude
• Previous experience in retail, or technology environments (preferred)

Why apply?

• Be part of a cutting-edge EV brand at the forefront of innovation
• Work in a premium, experience-led retail environment
• Ongoing training and development in electric vehicle technology
• Career progression opportunities within a growing organisation

Generous Remuneration & Reward Program

We offer a highly competitive package designed to reward the right behaviours:

• Attractive base salary + performance incentives
• Bonus structure aligned to:
  • Customer Experience (CX) outcomes
  • Sales performance and conversion
  • Product knowledge and capability

At EV Retail, we are building a new standard for automotive retail — one that prioritises experience over pressure, knowledge over tactics, and long-term relationships over short-term wins.

If you’re ready to be part of the future of automotive, we’d love to hear from you.