Product Owner - Energy

iSelect; Melbourne; Hybrid; AUD 130,000 - 190,000; Full time

Benefits offered by this job

Annual events

Flexible work arrangements

ME Leave

Volunteer Day Leave

Additional leave

Return to Work bonus

Award and Recognition Program

Job summary

iSelect and Compare the Market are seeking an Energy Product Owner to lead the evolution of our energy comparison experience across digital and call centre channels. You'll partner with technology, data, design and commercial teams to deliver product improvements focused on customer outcomes and business growth.

You will own and prioritise the product backlog, translate business needs into requirements, and drive backlog refinement, user stories and acceptance criteria to support successful

Qualifications

• Experience in Product Ownership/Management/Analysis within retail energy, utilities, comparison services, or a similar customer-focused industry.
• Strong analytical capability, with experience using customer, operational and commercial insights to identify opportunities, optimise performance and drive growth.
• Demonstrated experience working in Agile environments, including managing product backlogs, prioritisation, user stories and sprint planning.
• Strong stakeholder management and collaboration skills, with the ability to influence and work effectively across business, technical and delivery teams.
• Experience using product and delivery tools such as Confluence and Azure DevOps.

Responsibilities

• Support the delivery of the Energy product roadmap, ensuring initiatives align with customer needs and business objectives.
• Use customer insights, performance data and market trends to identify opportunities that improve customer experience, engagement, conversion and growth.
• Partner with technology, data, design and commercial teams to translate business needs into effective product solutions.
• Own and prioritise the product backlog, including defining requirements, user stories and acceptance criteria to support successful delivery.
• Lead the delivery of product enhancements and optimisation initiatives, balancing customer value, commercial outcomes and technical considerations.
• Monitor product performance and champion continuous improvement through data-driven decision making and best-practice product management.

Skills

Product Ownership

Product Management

Product Analysis

Agile / Scrum

Stakeholder Management

Confluence

Azure DevOps

Customer-centric

Tools

Confluence

Azure DevOps

Job description

iSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products such as insurance, energy, and loans. Together, we provide a seamless, customer-focused experience that makes it easier for Australians to find the right products to suit their needs.

iSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products such as insurance, energy, and loans. Together, we provide a seamless, customer-focused experience that makes it easier for Australians to find the right products to suit their needs.

What You'll Be Doing

As the Energy Product Owner, you'll drive the evolution of our energy comparison experience across digital and call centre channels. Partnering with technology, data, design and commercial teams, you'll use customer insights and performance data to deliver product improvements that enhance customer outcomes and drive business growth.

Key responsibilities include:

• Support the delivery of the Energy product roadmap, ensuring initiatives align with customer needs and business objectives
• Use customer insights, performance data and market trends to identify opportunities that improve customer experience, engagement, conversion and growth
• Partner with technology, data, design and commercial teams to translate business needs into effective product solutions
• Own and prioritise the product backlog, including defining requirements, user stories and acceptance criteria to support successful delivery
• Lead the delivery of product enhancements and optimisation initiatives, balancing customer value, commercial outcomes and technical considerations
• Monitor product performance and champion continuous improvement through data-driven decision making and best-practice product management

What's In It For You

At Compare the Market and iSelect, we're all about helping people make smart choices, and joining us might just be yours. We offer an environment where your ideas are heard, your contributions are valued, and your growth genuinely matters. Collaboration is part of our DNA and you'll be joining a supportive, forward-thinking team where you can do meaningful work (and be recognised for it!).

We're guided by three shared values that shape how we work, how we treat each other, and how we show up for our customers: Drive, Noble Intent and All Together.

Plus, we offer a range of great perks to help you thrive both in and out of work:

• Vibrant and social community with annual celebrations, family fun days and regular events
• Flexible work arrangements, including one day working from home each week or a 9-day fortnight
• Additional leave days including 'ME' Leave and Volunteer Day Leave
• Option to purchase additional leave
• Return to Work bonus for returning parents
• Quarterly Award and Recognition Program

What Sets You Apart

To be successful in this role, you'll bring:

• Proven experience in Product Ownership, Product Management or Product Analysis within retail energy, utilities, comparison services, or a similar customer-focused industry
• Strong analytical capability, with experience using customer, operational and commercial insights to identify opportunities, optimise performance and drive growth
• Demonstrated experience working in Agile environments, including managing product backlogs, prioritisation, user stories and sprint planning
• Strong stakeholder management and collaboration skills, with the ability to influence and work effectively across business, technical and delivery teams
• Experience using product and delivery tools such as Confluence and Azure DevOps
• A proactive, commercially minded approach with a strong focus on customer outcomes, continuous improvement and delivering measurable business value

At Compare the Market and iSelect we're proud to be an Equal Opportunity Employer and we embrace diversity.

This role is available to candidates with unlimited Australian working rights only. Sponsorship is not available.

iSelect and Compare the Market, brands of iCompare Holdings, are committed to protecting your privacy. All applications and personal information are kept confidential and securely stored in line with Australian privacy laws, used only for recruitment purposes, and not shared with third parties outside iCompare Holdings without your consent.