Product Owner

Smartgroup; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Smart Leave

Free lunch

Paid parental leave (up to 20 weeks)

Volunteer days

Salary packaging

Free flu vaccinations

Employee Share Plan

Job summary

Smartgroup is seeking a Product Owner to shape and deliver the next generation of our Fleet SaaS platform. You will work with a cross-functional product squad to translate customer and business needs into valuable digital outcomes, balancing user value with commercial and technical considerations.

You will collaborate with Product Managers, Designers and Engineers to discover opportunities, define solutions and ensure the team delivers the right outcomes at the right time.

Qualifications

• 3+ years in Product Owner/Manager roles within software or digital environments.
• Strong ability to translate customer needs into deliverable requirements.
• Experience working with engineering teams in Agile contexts.
• Proven skill in prioritising with competing priorities and ambiguity.
• Excellent stakeholder communication across technical and non-technical audiences.

Responsibilities

• Act as the interface between customers, stakeholders and delivery teams to align priorities.
• Work day-to-day with a cross-functional product squad to provide clarity and direction.
• Translate needs into priorities and well-defined outcomes.
• Own and refine the product backlog prioritising customer value and objectives.
• Partner with PMs and Designers to contribute to discovery and shape solutions.
• Collaborate with engineers to break down initiatives and define acceptance criteria.
• Facilitate Agile ceremonies including backlog refinement, sprint planning, reviews and retrospectives.
• Manage dependencies and maintain alignment with stakeholders.
• Use feedback and data to evaluate outcomes and inform priorities.
• Champion continuous improvement using emerging technologies and AI tools.

Skills

Product Owner

Agile methodologies

Stakeholder management

Data-driven decision making

Cross-functional collaboration

B2B SaaS knowledge

Job description

Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smartgroup offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.

We're looking for a customer-focused and data-driven Product Owner to help shape and deliver the next generation of Smartgroup's Fleet SaaS platform.

Fleet is a strategic growth priority and is undergoing a significant transformation.You'llwork as part of a cross-functional product team to turn customer and business needs into valuable digital experiences, balancing user outcomes, commercialgoalsand technical considerations.

Working alongside Product Managers, Designers,Engineersand business stakeholders,you'llhelp discover opportunities, definesolutionsand ensure the team is focused on delivering the right outcomes at the right time.

This role is ideal for someone who enjoys working closely with delivery teams, solving customerproblemsanddefining creative solutions forB2B SaaS products with layers of complexity.

What You'll Do

Act as the key interface between customers, businessstakeholdersand delivery teams, ensuring priorities are aligned and understood.

Work day-to-day with a dedicated cross-functional product squad, providing clarity,directionand ongoing support throughout delivery.

Translate customer, business and operational needs into clear priorities, actionablerequirementsand well-defined outcomes.

Own and continuously refine the product backlog, ensuring work is prioritised according to customer value, businessobjectivesand technical considerations.

Partner closely with Product Managers and Designers to contribute to discovery activities,validateopportunities and shape effective solutions.

Collaborate with engineers to break down complex initiatives, define acceptancecriteriaand make informed trade-off decisions during delivery.

Facilitate and activelyparticipatein Agile ceremonies including backlog refinement, sprint planning,reviewsand retrospectives.

Partner closely with technology, operations and business stakeholders to manage dependencies, resolve issues andmaintainalignment.

Use customer feedback, operationalinsightsand performance data to evaluate outcomes and inform future priorities.

Champion continuous improvement within the team,leveragingemerging technologies and AI tools to improve ways of working, deliveryeffectivenessand product quality.

Whatwe'relooking for

3+years experienceworking as a Product Owner, Product Manager or similar digital product role within a software,technologyor digital environment.

Strong experience translating customer, business and operational needs into clear requirements and delivery priorities.

Experience working closely with software engineering teams in Agile environments, with a strong understanding of modern product delivery practices.

Proven ability to manage competing priorities, navigate ambiguity and make informed trade-off decisions.

Strong stakeholder management and communication skills, with the ability to build trust across technical and non-technical audiences.

Highly organised and comfortable bringing structure and clarity to complex problems.

Strong analytical and problem-solving skills, using data and evidence to support decision-making.

A collaborative mindset with the ability to influence, align and drive outcomes across multiple stakeholders.

A genuine focus on customer outcomes, balanced with commercial,operationaland technical considerations.

Experience with SaaS products, digital platforms or complex workflow-based systems would be highly regarded.

This role can be based in Melbourne or Sydney.

What's in it for you?

Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:

• Smart Leave, an additional week of leave each year
• Free lunch every week
• Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
• Make a Difference Days - paid days off to volunteer for the community and environment
• Salary packaging and novated leasing benefits (of course!)
• Free flu vaccinations
• Employee Share Plan

Grow with Purpose

At Smart, we're driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.

Our Commitment to Diversity and Inclusion

Everyone belongs and is welcome at Smart. We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.

Our commitment to Diversity & Inclusion is reflected in the external recognition we've received, including being named:

• WGEA Employer of Choice for Gender Equality since 2019
• DCA Inclusive Employer 2025-2026
• Silver Employer on the Australian Workplace Equality Index

We're also members of the Reconciliation Action Plan network, with a RAP at Innovate level.

Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.