Product Manager – Specialised Banking (Flexible Work)

Westpac Group; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Special offers on banking products

Flexible work arrangements

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Volunteer initiatives

Job summary

Westpac Group in Sydney is seeking a Product Manager to manage and grow a portfolio of specialised banking products, including Trust Accounts and Controlled Money. You will play a key role in improving customer experiences and supporting portfolio performance.

You will work with technology, operations, risk, legal, compliance and distribution to bring great ideas to life, solve complex challenges and uphold strong governance.

Qualifications

• Experience working with business banking products or portfolios.
• Understanding of the regulatory environment for professional services customers.
• Strong problem solving and critical thinking skills.
• Ability to build effective relationships across a broad range of stakeholders.
• Passion for improving customer experiences and product performance.

Responsibilities

• Manage and grow a portfolio of specialised banking products.
• Improve customer experiences and support portfolio performance.
• Deliver strategic initiatives to simplify banking for customers.
• Collaborate with technology, operations, risk, legal, compliance and distribution teams.
• Ensure strong governance practices in product management.

Skills

Business banking products

Regulatory environment

Problem solving

Relationship building

Customer experience

Job description

Westpac Group in Sydney is seeking a Product Manager to manage and grow a portfolio of specialised banking products, including Trust Accounts and Controlled Money. You will play a key role in improving customer experiences and supporting portfolio performance.

You will work with technology, operations, risk, legal, compliance and distribution to bring great ideas to life, solve complex challenges and uphold strong governance.