Product Manager

Westpac Group; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Special offers on banking products

Flexible work arrangements

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Volunteer initiatives

Job summary

Westpac Group in Sydney is seeking a Product Manager to manage and grow a portfolio of specialised banking products, including Trust Accounts and Controlled Money. You will play a key role in improving customer experiences and supporting portfolio performance.

You will work with technology, operations, risk, legal, compliance and distribution to bring great ideas to life, solve complex challenges and uphold strong governance.

Qualifications

• Experience working with business banking products or portfolios.
• Understanding of the regulatory environment for professional services customers.
• Strong problem solving and critical thinking skills.
• Ability to build effective relationships across a broad range of stakeholders.
• Passion for improving customer experiences and product performance.

Responsibilities

• Manage and grow a portfolio of specialised banking products.
• Improve customer experiences and support portfolio performance.
• Deliver strategic initiatives to simplify banking for customers.
• Collaborate with technology, operations, risk, legal, compliance and distribution teams.
• Ensure strong governance practices in product management.

Skills

Business banking products

Regulatory environment

Problem solving

Relationship building

Customer experience

Job description

Create your best future and join Westpac as a Product Manager.

Ready to make a real impact on how specialised banking products support customers across Australia?

As a Product Manager, you'll help manage and grow a portfolio of specialised products, including Trust Accounts and Controlled Money. You'll play an important role in improving customer experiences, supporting portfolio performance and helping deliver strategic initiatives that make banking simpler and more effective for customers.

Working with teams across technology, operations, risk, legal, compliance and distribution, you'll help bring great ideas to life, solve complex challenges and support strong governance practices. If you're passionate about products, enjoy working with diverse stakeholders and love finding better ways to do things, this could be the opportunity you're looking for.

This Sydney / Warrane, Gadigal Country based role offers the chance to influence product outcomes, support business growth and help shape the future of specialised banking products.

What do I need?

• Experience working with business banking products or portfolios
• Understanding of the regulatory environment for professional services customers
• Strong problem solving and critical thinking skills
• Ability to build effective relationships across a broad range of stakeholders
• Passion for improving customer experiences and product performance

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.