Product Manager — Public Services & Digital Apps

Department of Government Services; Melbourne; Presencial; AUD 110 000 - 140 000; Tempo integral

Resumo da oferta

Department of Government Services in Melbourne is seeking Product Managers to design and improve reusable government services used by regulators, agencies and departments. You will help ensure services like identity, payments, government navigators, and form submissions are easy to use and efficient.

You’ll collaborate with diverse teams, guided by data, and contribute to the Product and Design Division to deliver user-centred, accessible solutions across Victorian government services.

Qualificações

• 5+ years of product management or product leadership in a digital agile environment.
• Expertise in corporate services and ERP systems is desirable.

Responsabilidades

• Define and execute the product strategy and roadmap aligned to business goals.
• Use data analysis and reporting to drive product decisions and backlog prioritisation.
• Improve customer experience across digital government services.
• Assess and prioritise enhancements to improve Service Victoria’s products and user experience.
• Collaborate with executives, delivery teams, business analysts, and UX staff to discover and define product opportunities.
• Provide leadership to build team capability in agile methodologies and delivery capacity.
• Regularly engage with Victorian Government agencies to gather feedback on latest iterations.
• Keep senior leaders updated on progress, delays, and issues impacting delivery.

Conhecimentos

Product management

Leadership

Agile methodologies

Data-driven decisions

Ferramentas

ERP systems

Descrição da oferta de emprego

Department of Government Services in Melbourne is seeking Product Managers to design and improve reusable government services used by regulators, agencies and departments. You will help ensure services like identity, payments, government navigators, and form submissions are easy to use and efficient.

You’ll collaborate with diverse teams, guided by data, and contribute to the Product and Design Division to deliver user-centred, accessible solutions across Victorian government services.